InfoFloPrint FAQ

Answers to your most common questions about InfoFloPrint.

Quick, simple, and helpful information at a glance.

What is InfoFloPrint?
InfoFloPrint is a printing solution software designed for small and medium sized businesses to manage their printing needs.
How do I install InfoFloPrint?
You can install InfoFloPrint by following the step-by-step instructions in the Installation Guide provided by the software.
I am getting an error message saying "Printer Spooler Service not running". What should I do?
This error indicates an issue with the printer spooler service on your computer. You can try restarting the spooler service or reinstalling the printer drivers.
Can I print multiple copies of a document using InfoFloPrint?
Yes, you can specify the number of copies you want to print in the Print Dialog box.
My printer is not listed in InfoFloPrint. How can I add it?
You can add your printer by going to the Printer Setup option in the File menu and clicking on the "Add Printer" button.
Is there a limit to the number of printers that can be managed with InfoFloPrint?
No, there is no limit to the number of printers that can be managed with InfoFloPrint.
What types of files can be printed using InfoFloPrint?
InfoFloPrint supports printing of PDF, JPEG, PNG, TIFF, and Microsoft Office files.
How do I update InfoFloPrint to the latest version?
You can check for updates by going to the Help menu and clicking on "Check for Updates".
I am getting inconsistent print results. What could be causing this?
This could be due to various factors such as incorrect print settings, outdated printer drivers, or low ink/toner levels. It is recommended to double-check your settings and update your printer drivers.
Can I cancel a print job once it has started?
Yes, you can cancel a print job by going to the Print Queue in the InfoFloPrint main window and clicking on the "Cancel" button next to the job.
How can I check the ink/toner levels of my printer using InfoFloPrint?
You can check the ink/toner levels by going to the Printer Status option in the File menu. This will provide you with a detailed report of each printer and its supplies.
I am unable to delete a printer from InfoFloPrint. How can I resolve this?
This could be due to an active print job. Make sure all print jobs have been cleared before attempting to delete the printer.
Can I print in black and white using InfoFloPrint?
Yes, you can select the "Black and White" option in the Print Dialog box to print in black and white.
Can I print double-sided using InfoFloPrint?
This depends on your printer's capabilities. If your printer supports duplex printing, you can select the "Double-Sided" option in the Print Dialog box.
How can I change the default printer for InfoFloPrint?
You can change the default printer by going to Printer Setup in the File menu and selecting the desired printer as the default.
I am getting an error message saying "No paper in tray". What should I do?
This error indicates that your printer is out of paper. Check the paper tray and refill if needed.
My printouts are coming out blurry. How can I fix this?
This could be due to a low ink/toner level or dirty printhead. Check your supplies and try cleaning the printhead according to your printer's instructions.
Can I schedule a print job for a specific date and time?
Yes, you can schedule a print job by going to the Print Queue, selecting the job, and clicking on the "Schedule" button.
How can I print multiple pages on a single sheet of paper using InfoFloPrint?
To print multiple pages on a single sheet, go to the Layout option in the Print Dialog box and select the desired number of pages per sheet.
I am getting an error message saying "Print spooler is not running". What should I do?
This usually indicates an issue with the spooler service on your computer. Try restarting the service or reinstalling your printer drivers.
Is InfoFloPrint compatible with mobile devices?
No, InfoFloPrint is currently only available for desktop computers.
How do I uninstall InfoFloPrint?
You can uninstall InfoFloPrint by going to the Control Panel and selecting "Uninstall a Program" option. Select InfoFloPrint from the list and click on "Uninstall".
Does InfoFloPrint have a user manual?
Yes, InfoFloPrint comes with a comprehensive User Guide that can be accessed from the Help menu.
I am getting a "Printer is offline" error. How can I fix this?
Make sure your printer is turned on and connected to the computer. If it is still showing as offline, try restarting the printer and your computer.
Can I print from multiple computers using a single printer managed by InfoFloPrint?
Yes, you can print from multiple computers as long as they are all connected to the same printer.
How can I contact customer support for InfoFloPrint?
You can reach out to customer support by emailing [email protected] or by filling out the contact form on their website: https://www.infofloprint.com/contact/.
My print jobs are getting stuck in the queue. How can I resolve this?
This could be due to any number of issues such as a malfunctioning printer, outdated drivers, or corrupted files. Check your printer and drivers, and try printing a different document. If the issue persists, contact customer support.