What is InfoFloSolutions?
InfoFloSolutions is a customer relationship management software designed for small businesses.
I am getting a "login failed" error message. What should I do?
Firstly, double check your login credentials are correct. If they are, try resetting your password. If the issue persists, contact InfoFloSolutions customer support for further assistance.
Is there a user manual or guide for InfoFloSolutions?
Yes, you can access the user manual from within the software or through our website at https://www.infoflosoftware.com/support/user-manual/.
I'm having trouble importing my contacts into InfoFloSolutions. What could be the issue?
Make sure your contacts are in a compatible file format, such as CSV or vCard. Also, ensure the file has the required field headings and that there are no duplicate entries. For more detailed instructions, refer to the user manual or contact our support team.
Can I access InfoFloSolutions on my mobile device?
Yes, InfoFloSolutions has a mobile app available for both iOS and Android devices.
I'm experiencing a slow performance with InfoFloSolutions. What can I do to improve it?
There are a few things you can try to improve performance, such as clearing your browser's cache, closing unnecessary programs, and restarting your device. You can also contact our support team for further assistance.
Can I customize the fields and layouts in InfoFloSolutions?
Yes, you can customize fields and layouts to fit your specific business needs. Refer to the user manual or contact our support team for guidance.
I'm getting an error message that says "database connection error". What does this mean?
This error message indicates there is an issue with connecting to the database where your InfoFloSolutions data is stored. Contact our support team for assistance in resolving this issue.
Is there a limit to the number of users I can have on my InfoFloSolutions account?
Yes, the number of users depends on your chosen subscription plan. Refer to our pricing page for more information.
I accidentally deleted some important data. Can I recover it?
InfoFloSolutions has a backup system that allows you to restore deleted data within a certain time frame. Refer to the user manual or contact our support team for instructions.
I am unable to send emails from InfoFloSolutions. What could be the problem?
Check your email settings, such as SMTP server details and login credentials, to ensure they are correct. If the issue persists, contact our support team for assistance.
Are there any training resources available for InfoFloSolutions?
Yes, we offer free training webinars for our users. You can also access recorded webinars and video tutorials on our website at https://www.infoflosoftware.com/support/training-videos/.
I'm getting an "insufficient permissions" error message when trying to access certain features. What does this mean?
This error message indicates that your user account does not have permission to access those particular features. Contact your company's InfoFloSolutions administrator to adjust your permissions.
Can I integrate InfoFloSolutions with other software or applications?
Yes, InfoFloSolutions offers integration with a variety of popular software and apps, such as Outlook, QuickBooks, and Google Apps. Refer to our website for a full list of integrations.
I am experiencing a recurring error while using InfoFloSolutions. What should I do?
Please contact our support team and provide details about the error, such as when it occurs and any error codes or messages. Our team will assist in finding a solution.
How can I change my subscription plan for InfoFloSolutions?
You can upgrade or downgrade your subscription plan at any time by logging into your account and selecting the "Change Plan" option. Refer to our user manual for step-by-step instructions.
I received a message that my InfoFloSolutions trial is about to expire. Can I extend it?
Unfortunately, there is no provision to extend the trial period. However, you can subscribe to a paid plan at any time to continue using our services.
Can I access InfoFloSolutions offline?
No, InfoFloSolutions requires an internet connection to function. However, some features may be available offline with the use of mobile apps.
I'm getting an error message that says "field is required" when trying to save a new record. What should I do?
Make sure you have filled in all required fields before saving. Required fields are marked with an asterisk (*). If the issue persists, contact our support team for further assistance.
Is there a limit to the number of contacts I can have in InfoFloSolutions?
No, there is no limit to the number of contacts you can have in InfoFloSolutions.
My subscription payment failed. What should I do?
Firstly, check your payment method's details, such as the card number and expiry date, to ensure they are correct. If everything is in order, contact our billing department for assistance.
Can I track emails sent from InfoFloSolutions?
Yes, you can track the status of emails, such as if they have been opened or downloaded, from within the software. Refer to the user manual for instructions.
I am unable to access InfoFloSolutions. Could it be a server issue?
It is possible that there may be a server issue causing the connectivity problem. Check the InfoFloSolutions website or social media pages for any announcements on server maintenance or outages.
Can I cancel my InfoFloSolutions subscription at any time?
Yes, you can cancel your subscription at any time. However, please note that we do not offer refunds for cancelled subscriptions.
I am receiving a "file not found" error message when trying to open a specific file within InfoFloSolutions. What should I do?
This could be due to the file being moved, renamed, or deleted. Contact our support team for assistance in locating the file.
Can I import email contacts from other email accounts into InfoFloSolutions?
Yes, you can import contacts from Gmail, Outlook, and other popular email accounts into InfoFloSolutions. Refer to the user manual for instructions.
Is there a way to customize the appearance of InfoFloSolutions?
Yes, you can change the color scheme and logo to match your company's branding. Refer to the user manual or contact our support team for guidance.
I'm getting an error message that says "payment required" when trying to access certain features or data. What does this mean?
This error message indicates that your subscription plan does not include access to those specific features or data. Contact your company's InfoFloSolutions administrator or our billing department to upgrade your plan.
