What is Invixium?
Invixium is a company that specializes in developing advanced biometric and time tracking solutions.
How do I set up my Invixium device?
You can refer to the user manual provided with your device or contact Invixium's support team for assistance.
Why is my Invixium device not powering on?
This could be due to a drained battery or a faulty power adapter. Try charging the device or using a different power adapter.
How do I enroll new users on my Invixium device?
You can enroll new users by following the enrollment process outlined in the user manual or by using the device's built-in enrollment feature.
My Invixium device is not recognizing my fingerprint, what should I do?
Make sure your finger is clean and dry before attempting to enroll or verify your fingerprint. You can also try resetting your device's fingerprint database.
How can I fix a "communication error" on my Invixium device?
This error could be caused by a faulty network connection. Check your network settings and try again. If the issue persists, contact Invixium's support team.
Can I use my Invixium device for time tracking?
Yes, Invixium offers solutions for time tracking including clock-in/out features and detailed attendance reports.
I forgot my administrator password, how can I reset it?
You can reset your administrator password by following the steps outlined in the user manual or by contacting Invixium's support team for assistance.
Does Invixium offer support for multiple languages?
Yes, Invixium supports multiple languages including English, French, Spanish, and more.
How do I update my Invixium device's firmware?
You can update your device's firmware by connecting it to a computer and using the Invixium Device Management tool. Refer to the user manual for detailed instructions.
I am getting a "server is not reachable" error, what should I do?
This error could be caused by network connectivity issues. Make sure your device is connected to a stable internet connection and try again. If the issue persists, contact Invixium's support team.
Can I use Invixium with my existing time and attendance system?
Yes, Invixium offers compatibility with most existing time and attendance systems. Contact Invixium's sales team for more information.
How long does it take to enroll a new user on my Invixium device?
The enrollment process typically takes less than a minute per user.
Can I customize the user interface of my Invixium device?
Yes, Invixium devices offer customizable user interface options to fit your needs and branding.
How secure is the data stored on my Invixium device?
Invixium uses advanced encryption methods to ensure the security and protection of all data stored on its devices.
What is the warranty period for Invixium devices?
Invixium offers a standard 1-year warranty for all its devices.
Can I use Invixium on my mobile device?
Invixium offers a mobile app for remote time tracking and attendance management. Contact Invixium's sales team for more information.
How often does my Invixium device need to be recalibrated?
Invixium devices typically do not require regular recalibration. If you notice any issues with accuracy, contact Invixium's support team for assistance.
Is there a limit to the number of users I can enroll on my Invixium device?
Invixium devices offer a large capacity and can store up to thousands of users, depending on the model.
How do I transfer data from my Invixium device to my computer?
You can transfer data from your device using the Invixium Device Management tool. Refer to the user manual for detailed instructions.
Can I use Invixium without a network connection?
Yes, Invixium offers both online and offline mode options for its devices, allowing you to use them without a network connection.
How can I troubleshoot a "hardware failure" error on my Invixium device?
This error could indicate a hardware issue with your device. Contact Invixium's support team for assistance.
Is there a mobile app for monitoring my Invixium device remotely?
Yes, Invixium offers a mobile app for remote monitoring and management of its devices. Contact Invixium's sales team for more information.
Can I use Invixium for access control?
Yes, Invixium offers solutions for secure access control using biometric technology. Contact Invixium's sales team for more information.
I am receiving a "database corrupted" error, what should I do?
This error could indicate a database corruption on your device. Contact Invixium's support team for assistance.
How do I change my Invixium device's language settings?
You can change the device's language settings through the device's user interface or by using the Invixium Device Management tool. Refer to the user manual for detailed instructions.
