Invoicera FAQ

Answers to your most common questions about Invoicera.

Quick, simple, and helpful information at a glance.

What is Invoicera?
Invoicera is an online invoicing and billing software that helps businesses manage their invoicing, payments, and expenses.
How do I create an account on Invoicera?
To create an account on Invoicera, simply go to their website and click on the "Sign Up" button on the top right corner. Fill in your details and click on "Create Account."
What types of payment options does Invoicera support?
Invoicera supports various payment options such as credit cards, PayPal, and major bank transfers.
I am having trouble logging into my account. What can I do?
If you are having trouble logging into your account, try resetting your password using the "Forgot Password" option. If the issue persists, contact Invoicera's customer support.
Can I customize my invoice template on Invoicera?
Yes, Invoicera allows you to customize your invoice template with your company logo, colors, and other details.
I am unable to add my clients on Invoicera. What could be the issue?
There could be an issue with your browser or internet connection. Try clearing your browser's cache or using a different browser. If the problem persists, contact Invoicera's customer support for further assistance.
Does Invoicera provide customer support?
Yes, Invoicera offers customer support through email, live chat, and phone. You can also access their knowledge base and FAQs for self-help.
Can I set up recurring invoices on Invoicera?
Yes, Invoicera allows you to set up recurring invoices for clients with fixed payments.
I am receiving an error message while creating an invoice. What should I do?
Check the error message to see if there is any specific issue mentioned. If not, try refreshing the page and retrying. If the error persists, contact Invoicera's customer support.
How can I track my expenses on Invoicera?
You can track your expenses on Invoicera by adding expense entries and assigning them to projects or clients. You can also generate expense reports for better tracking.
Can I integrate Invoicera with other accounting software?
Yes, Invoicera offers integration with various accounting software such as QuickBooks, Xero, and FreshBooks.
Does Invoicera have a mobile app?
Yes, Invoicera has a mobile app for both Android and iOS devices, allowing you to manage your invoicing on the go.
What is the cost of using Invoicera?
Invoicera offers various pricing plans starting from $19.95 per month. You can also opt for an annual subscription with discounted rates.
Can I switch my subscription plan on Invoicera?
Yes, you can switch between plans on Invoicera at any time. However, the change will only take effect from the next billing cycle.
Is there a free trial available for Invoicera?
Yes, Invoicera offers a 14-day free trial for new users to test out their services.
How can I cancel my Invoicera subscription?
You can cancel your Invoicera subscription by going to your account settings and clicking on the "Cancel Subscription" button. You can also contact customer support for assistance.
Does Invoicera provide any training resources or tutorials?
Yes, Invoicera offers video tutorials and a knowledge base to help users with their invoicing needs.
Can I import data from my previous invoicing software to Invoicera?
Yes, you can import data from your previous invoicing software to Invoicera using their data import tool.
Is my data secure on Invoicera?
Yes, Invoicera uses SSL encryption to ensure the security of your data. They also have regular backups to prevent any data loss.
How can I change my currency and language settings on Invoicera?
You can change your currency and language settings by going to your account settings and selecting the desired options.
I am not receiving email notifications from Invoicera. What should I do?
Check your email's spam folder and mark Invoicera's email address as "not spam." If the issue persists, contact Invoicera's customer support.
Can I set up automatic payment reminders for my clients on Invoicera?
Yes, Invoicera allows you to set up automatic payment reminders for clients with outstanding payments.
Is there a limit on the number of invoices I can send using Invoicera?
No, there is no limit on the number of invoices you can send using Innoicera.
How can I add my company's tax information on Invoicera?
You can add your company's tax information by going to your account settings and filling in the necessary details in the "Taxes" section.
Can I add my team members and collaborators on Invoicera?
Yes, you can add team members and collaborators on Invoicera by going to your account settings and clicking on the "Team" tab.
Is there a way to get a refund for my subscription on Invoicera?
Invoicera has a 30-day money-back guarantee for their paid plans. If you are unsatisfied, contact their customer support within 30 days of your purchase for a refund.
How can I update my billing information on Invoicera?
You can update your billing information on Invoicera by going to your account settings and clicking on the "Billing" tab.
My question is not listed here. What should I do?
If your question is not listed here, you can contact Invoicera's customer support for further assistance. They will be happy to help you with any queries or concerns.