IPVanish FAQ

Answers to your most common questions about IPVanish.

Quick, simple, and helpful information at a glance.

What is IPVanish?
IPVanish is a Virtual Private Network (VPN) service that provides online privacy and security by encrypting your internet connection and hiding your IP address.
How does IPVanish protect my online privacy?
IPVanish uses high-level encryption to secure your internet connection and hides your IP address, making it difficult for anyone to track your online activities.
Can I use IPVanish on multiple devices?
Yes, IPVanish can be used on up to 10 devices simultaneously.
How do I download and install IPVanish?
You can download and install IPVanish by following the instructions provided on their website or mobile app.
Why am I getting an "IPVanish not working" error?
This error could be due to various reasons such as outdated software, server issues, or incorrect login details. Try troubleshooting by updating the software or contacting IPVanish support for assistance.
Can IPVanish be used for streaming services like Netflix?
Yes, IPVanish can be used for streaming services, but not all servers support streaming. Check the list of servers that support streaming on the IPVanish website.
I forgot my IPVanish login details. What should I do?
You can reset your login details by clicking on the "Forgot Password" link on the IPVanish website or contact their support team for further assistance.
Is IPVanish available in my country?
IPVanish is available in over 75 countries worldwide. You can check the list of countries where IPVanish is available on their website.
My connection keeps dropping when using IPVanish. How can I fix it?
This could be due to a weak network connection or server overload. First, try connecting to a different server. If the issue persists, contact IPVanish support for assistance.
Can I use IPVanish to download torrents?
Yes, IPVanish allows P2P file sharing on their servers. However, they recommend using their SOCKS5 proxy for optimal security.
Is IPVanish a free service?
No, IPVanish is a paid subscription service. They offer a free 7-day trial for new users.
How do I cancel my IPVanish subscription?
You can cancel your IPVanish subscription through the "Account" section on their website or by contacting their support team.
I am experiencing slow connection speeds with IPVanish. What could be the reason?
Slow connection speeds could be due to various reasons, such as a crowded server, outdated software, or network issues. Try connecting to a different server or contact IPVanish support for assistance.
Can I use IPVanish on my smart TV?
Yes, IPVanish has apps available for various devices, including smart TVs. You can find the instructions to set up IPVanish on your smart TV on their website.
Why is my IPVanish app crashing?
This could be due to multiple reasons, such as outdated software, server issues, or device compatibility. Try updating the app or contact IPVanish support for assistance.
Is it legal to use IPVanish?
Yes, it is legal to use IPVanish for online privacy and security. However, using a VPN for illegal activities is not allowed.
My IPVanish app is not connecting on my mobile device. What can I do?
This could be due to multiple reasons, such as network issues, server overload, or incorrect login details. Try troubleshooting by switching to a different network or contacting IPVanish support for assistance.
Can I switch between different IPVanish servers?
Yes, you can switch between different IPVanish servers by simply selecting a different server from the list on the app.
How often does IPVanish update its servers?
IPVanish regularly updates and adds new servers to their network to improve their service.
Does IPVanish keep any logs of my online activities?
No, IPVanish has a strict no-logging policy, meaning they do not track or store any logs of your online activities.
Can I use IPVanish in conjunction with another VPN service?
It is not recommended to use two VPN services at the same time as it can cause conflicts and even reduce your online security.
What is the difference between a VPN and a proxy?
A VPN and a proxy both provide anonymity and hide your IP address, but a VPN offers more secure and encrypted connection compared to a proxy.
Does IPVanish offer a money-back guarantee?
Yes, IPVanish has a 30-day money-back guarantee for their subscription plans.
Is there a limit to the data usage with IPVanish?
No, IPVanish does not have a data usage limit on their plans. You can use as much data as you want.
Can I use IPVanish for online gaming?
Yes, you can use IPVanish for online gaming, but it is recommended to use a server closest to your location for better connection speeds.
What payment options does IPVanish accept?
IPVanish accepts major credit cards, PayPal, and certain cryptocurrencies as payment methods.
Is there a live chat support option for IPVanish?
Yes, IPVanish offers live chat support for their customers 24/7.
How can I get the latest updates and news about IPVanish?
You can visit the IPVanish blog or follow their social media accounts for the latest updates and news about the service.