What is Just Eat Takeaway?
Just Eat Takeaway is an online platform that allows users to order food from various restaurants in their area for delivery or pickup.
How can I place an order on Just Eat Takeaway?
To place an order, simply go to the Just Eat Takeaway website or app, select your location, browse restaurants and their menus, choose your food items, and proceed to checkout.
Can I cancel or change my order on Just Eat Takeaway?
It depends on the restaurant's policies. Some restaurants may allow cancellations or changes, while others may not. You can contact the restaurant directly to inquire about their policies.
Why am I experiencing issues with placing my order?
There could be various reasons for this, including technical difficulties, internet connection issues, or an error in the system. Try refreshing the page or contacting customer support for assistance.
How long does delivery take on Just Eat Takeaway?
Delivery times vary depending on the restaurant's location, traffic, and the current volume of orders. You can see an estimated delivery time when placing your order.
Is there a minimum order amount for delivery on Just Eat Takeaway?
Yes, the minimum order amount for delivery may vary by restaurant and location.
How can I pay for my order on Just Eat Takeaway?
You can pay using various methods, including credit/debit card, PayPal, or in some cases, cash upon delivery.
Why was my payment declined on Just Eat Takeaway?
There could be several reasons for a payment decline, including insufficient funds, incorrect payment information, or a technical issue. Contact your bank or try a different payment method.
Can I get a refund for a cancelled order?
It depends on the restaurant's policies. Some may offer refunds, while others may not. You can contact the restaurant directly or Just Eat Takeaway customer support for further assistance.
What should I do if my order is incorrect or missing items?
In this case, you should contact the restaurant directly to inform them of the issue and request a resolution.
How can I track my order on Just Eat Takeaway?
You can track your order by logging into your account or by using the tracking link provided in your order confirmation email.
What should I do if my order is taking too long to arrive?
Delivery times may vary, but if you believe there is an issue, you can contact the restaurant or Just Eat Takeaway customer support for assistance.
I forgot my password. How can I reset it?
You can reset your password by clicking on the "Forgot password" link on the login page and following the prompts.
Why am I unable to log into my Just Eat Takeaway account?
The issue could be due to entering incorrect login details or a technical problem. Try resetting your password or contact customer support for assistance.
Can I order from multiple restaurants at the same time on Just Eat Takeaway?
No, you can only order from one restaurant at a time. If you wish to order from another restaurant, you will need to place a separate order.
How can I leave a review for the restaurant?
After your order has been delivered, you will receive an email or notification prompting you to leave a review for the restaurant.
Are there any delivery fees on Just Eat Takeaway?
Yes, delivery fees may apply depending on the restaurant and location of your order.
How can I find out about special offers or promotions on Just Eat Takeaway?
You can visit the "Deals" section on the Just Eat Takeaway website or app to see current promotions and offers.
Can I order from Just Eat Takeaway in a different country?
Just Eat Takeaway operates in multiple countries, but you can only order from restaurants in the country/city you select when placing your order.
Why am I having trouble loading the Just Eat Takeaway website or app?
There may be a temporary issue with the website or app. Try refreshing the page or clearing your browser's cache. If the problem persists, contact customer support.
Can I use vouchers or gift cards on Just Eat Takeaway?
It depends on the restaurant's policies. Some may accept vouchers or gift cards, while others may not. Contact the restaurant directly to inquire.
What should I do if my voucher or gift card is not working?
If your voucher or gift card is not working, you should contact customer support for assistance.
Can I edit my delivery address after placing an order on Just Eat Takeaway?
It depends on the restaurant's policies. Some may allow you to edit the delivery address, while others may not. Contact the restaurant directly for assistance.
Why am I getting an error message when trying to place my order?
There could be various reasons for this, including technical issues or an error in the system. Try refreshing the page or contact customer support for assistance.
How can I change my email address or other account information on Just Eat Takeaway?
You can update your information by logging into your account and editing your profile.
Can I order from Just Eat Takeaway if I have food allergies or dietary restrictions?
Just Eat Takeaway offers various filtering options to help you find restaurants that offer specific dietary options. However, it is best to confirm with the restaurant directly to ensure they can accommodate your requirements.
Are there any additional charges for using Just Eat Takeaway?
No, there are no additional charges for using Just Eat Takeaway. You only pay for your order, delivery fees (if applicable), and any applicable taxes.
