JustWatch FAQ

Answers to your most common questions about JustWatch.

Quick, simple, and helpful information at a glance.

What is JustWatch?
JustWatch is a streaming search engine that allows users to find and compare content from various streaming services.
How do I use JustWatch?
Simply go to the JustWatch website or download the app, select your preferred streaming services, and browse or search for content.
Why can't I find a specific movie or show on JustWatch?
JustWatch relies on the availability and accuracy of data provided by streaming services. If a title is missing, it may not be available on any of the selected streaming services.
How often is the content on JustWatch updated?
JustWatch updates its data multiple times a day to ensure the most accurate and up-to-date information.
Can I create a watchlist on JustWatch?
Yes, you can create a watchlist on JustWatch by clicking on the plus (+) sign next to a movie or show and selecting "My Watchlist."
Is JustWatch available in my country?
JustWatch is currently available in over 40 countries. You can see the full list here: https://www.justwatch.com/uk/info#countries
Can I change the country or region on JustWatch?
Yes, you can change the country or region by clicking on the country flag/icon in the top right corner of the website or app.
Why am I seeing titles for services that I don't have?
JustWatch displays content from all selected streaming services, even if you don't have a subscription to all of them. You can filter out services you don't have by clicking on "More filters" and selecting "Your services."
I'm having issues with the playback of a movie or show, what should I do?
If you are experiencing issues with playback, please check the status of the respective streaming service. If the service is running smoothly, try clearing your browser's cache or restarting the app. If the issue persists, you may need to troubleshoot with the specific streaming service.
Why am I seeing error messages when trying to watch a movie or show?
Error messages can occur due to various reasons, such as internet connection problems or issues with the streaming service. Please check your internet connection and try again. If the issue persists, you may need to contact the streaming service for help.
Why do I need to connect my streaming accounts to JustWatch?
Connecting your streaming accounts allows JustWatch to display personalized results based on your subscribed services.
Is JustWatch a free service?
JustWatch is a free service for users. However, some streaming services may require a subscription for access to their content.
Can I search for content by specific genres or categories?
Yes, you can filter content by specific genres or categories by clicking on "More filters" and selecting the desired filter.
Can I see reviews or ratings for movies and shows on JustWatch?
Yes, JustWatch displays ratings from popular sources such as Rotten Tomatoes, IMDb, and Metacritic.
Is it possible to change the streaming services I have selected on JustWatch?
Yes, you can change your selected streaming services by clicking on "More filters" and selecting or deselecting services under the "Your services" filter.
Can I use JustWatch to watch content offline?
No, JustWatch is a search engine and does not have the capability to save or download content for offline viewing.
Is there a way to see what's coming soon to streaming services?
Yes, JustWatch has a "Coming Soon" section that displays upcoming releases on streaming services. You can also sign up for email alerts for specific titles.
Can I watch trailers for movies and shows on JustWatch?
Yes, you can watch trailers on JustWatch by clicking on a title and selecting the "Trailer" option.
I'm having trouble logging into my JustWatch account, what should I do?
If you are having trouble logging into your account, make sure you are using the correct login information. If you have forgotten your password, you can reset it by clicking on "Forgot password?" on the login page.
Can I access JustWatch on my smart TV?
Yes, JustWatch is available on select smart TVs, such as Apple TV and Amazon Fire TV. You can also use a web browser on your smart TV to access the JustWatch website.
How can I contact JustWatch for support?
You can contact JustWatch for support through their contact form on the website or by sending an email to [email protected].
Why am I seeing content in a different language?
JustWatch displays content in the language set on your device. To change the language, go to your device's settings.
Can I request a movie or show to be added to a streaming service on JustWatch?
No, JustWatch does not have the ability to add titles to streaming services. You can request titles to be added directly through the respective streaming service.
Why am I seeing different prices for a movie or show on JustWatch?
Prices may vary based on the streaming service and region. JustWatch displays prices from different services for comparison purposes.
Can I see what's trending on JustWatch?
Yes, JustWatch has a "Popular" section that displays the current top movies and shows.
Is JustWatch available on mobile devices?
Yes, JustWatch is available on both iOS and Android devices through the app store.