What is Karolinska?
Karolinska is a leading medical university and health care provider in Sweden.
How can I access Karolinska's services?
You can visit one of Karolinska's hospitals or clinics in person, or you can make use of its online services.
I am experiencing trouble with login on Karolinska's online portal. What should I do?
If you are a current student or employee, you can contact the IT Helpdesk for assistance. Otherwise, you can try resetting your password or contacting the relevant department for help.
Why am I unable to make an appointment at Karolinska?
There could be several reasons for this, such as all available slots being booked or technical difficulties. We recommend trying again at a later time or contacting the specific department for assistance.
How can I find the nearest Karolinska hospital or clinic?
You can use the hospital/clinic location search function on the Karolinska website or app, or you can call their general information line for assistance.
I have lost my patient ID card, what should I do?
You can request a new one from Karolinska's reception desk.
How do I access test results from Karolinska?
You can access your test results through Karolinska's online portal. If you are having trouble accessing them, please contact the relevant department for assistance.
Can I request a prescription refill from Karolinska online?
Yes, you can request a prescription refill through the online portal. If you are unable to do so, please contact your doctor directly.
I am experiencing technical difficulties with Karolinska's website. What can I do?
You can try clearing your browser's cache and cookies, or accessing the website on a different browser. If the issue persists, you can contact the IT Helpdesk for assistance.
How long does it take to process a medical appointment with Karolinska?
The processing time can vary depending on the availability of doctors and the urgency of your case. It is recommended to contact the relevant department for an estimate.
Can I access my medical records online through Karolinska?
Yes, you can access your medical records through the online portal. If you are having trouble doing so, please contact the relevant department for assistance.
Is there an age limit for patients at Karolinska?
No, Karolinska provides medical services to patients of all ages.
Can I request a home visit from a doctor at Karolinska?
In certain cases, such as for elderly or disabled patients, a home visit can be arranged. Contact your doctor directly for more information.
How can I pay for medical services at Karolinska?
You can pay by credit card, bank transfer, or through your insurance plan.
What services are not covered by Karolinska?
Some cosmetic procedures and alternative treatments may not be covered by Karolinska. It is recommended to discuss this with your doctor before receiving any services.
I received an error message when trying to book an appointment online. What do I do?
If you receive an error message, please try again later or contact the relevant department for assistance. It could be due to technical issues or all available slots being booked.
Can I access mental health services at Karolinska?
Yes, Karolinska offers mental health services. You can contact the relevant department for more information.
I am experiencing a medical emergency and need to go to Karolinska. What should I do?
If you are experiencing a medical emergency, please call 112 for immediate assistance or go to the nearest emergency room.
Is the information provided by Karolinska online accurate and reliable?
Yes, Karolinska takes great care in providing accurate and reliable information on its website and online platforms.
I received a medical bill from Karolinska. How do I dispute any charges?
If you believe there is an error in your medical bill, you can contact Karolinska's billing department for assistance.
What languages are available for consultations at Karolinska?
Can I make an appointment with a specific doctor at Karolinska?
Yes, you can request a specific doctor when making an appointment. However, if that doctor is not available, you will be scheduled with a different physician.
How can I provide feedback or file a complaint about Karolinska's services?
You can fill out a feedback form on the website or contact patient relations for assistance.
Can I cancel or reschedule a medical appointment at Karolinska?
Yes, you can cancel or reschedule your appointment through the online portal or by contacting the relevant department.
I am a foreign patient, can I receive medical treatment at Karolinska?
Yes, Karolinska provides medical treatment to both Swedish and foreign patients. However, you may need to provide proof of insurance or pay for services upfront.
Is there a helpline for medical inquiries at Karolinska?
Yes, there is a general information line that you can call for medical inquiries or to book an appointment.
How can I stay updated on news and updates from Karolinska?
You can follow Karolinska on social media or sign up for their newsletter on the website.
