Key CDN FAQ

Answers to your most common questions about Keycdn.

Quick, simple, and helpful information at a glance.

What is KeyCDN?
KeyCDN is a content delivery network (CDN) that helps to improve website performance by optimizing the delivery of content to users.
How does KeyCDN work?
KeyCDN works by storing website content on servers located in various geographic locations and delivering it to users from the server closest to them, reducing the distance and time it takes for content to travel.
How do I sign up for KeyCDN?
You can sign up for KeyCDN by visiting their website and clicking on the "Sign Up" button. You will then need to enter your personal and website information and choose a plan.
Can I use KeyCDN with any website?
Yes, KeyCDN is compatible with any website as long as it is accessible via a URL.
How do I integrate KeyCDN with my website?
KeyCDN can be integrated with your website by following the step-by-step instructions provided in their knowledge base or by using a KeyCDN integration plugin for popular CMS platforms.
What types of files can I cache with KeyCDN?
KeyCDN can cache various file types including HTML, CSS, JavaScript, images, and videos.
Can I purge cached files with KeyCDN?
Yes, you can easily purge cached files with KeyCDN by using their provided API or by manually purging them through their dashboard.
What is the difference between origin pull and origin push?
Origin pull is the default method used by KeyCDN to retrieve and cache files from your origin server, while origin push allows you to directly upload and store files on KeyCDN servers.
Can I enable HTTPS on my website with KeyCDN?
Yes, KeyCDN supports HTTPS for secure content delivery. You can use a free universal SSL certificate or bring your own custom certificate.
How long does it take for changes to reflect after purging the KeyCDN cache?
Changes should be visible within a few seconds, but it may take up to 5 minutes for the cache to fully clear.
What happens if my website exceeds the monthly bandwidth limit?
If your website exceeds the allocated monthly bandwidth limit, you will be charged an overage fee per gigabyte.
Can I monitor my website's CDN usage and performance with KeyCDN?
Yes, you can easily monitor your website's CDN usage and performance through KeyCDN's built-in real-time analytics and reporting features.
What should I do if I receive a "Site is not using KeyCDN" error message?
This error message indicates that your website is not configured to connect with KeyCDN. Double-check your integration settings or reach out to KeyCDN's support for assistance.
Why am I getting a "404 Not Found" error when trying to access my website through KeyCDN?
This error may occur if your CDN integration settings are pointing to the wrong origin server. Double-check your settings or reach out to KeyCDN's support for assistance.
How do I enable GZIP compression for my website's content?
GZIP compression is automatically enabled for all files delivered through KeyCDN. You can also enable it manually through your origin server.
Can I use KeyCDN with a custom domain or subdomain?
Yes, you can use KeyCDN with a custom domain or subdomain. Follow their instructions for setting up a custom domain or subdomain.
What do I do if I receive a "Access Denied" message from KeyCDN?
This message may appear if the account has been suspended, or if there are issues with payment or account verification. Contact KeyCDN's support for assistance.
Does KeyCDN offer DDoS protection?
Yes, KeyCDN provides DDoS protection to defend against malicious traffic attacks and ensure high availability of your website.
How do I set up a custom origin shield with KeyCDN?
You can set up a custom origin shield by following the instructions in KeyCDN's knowledge base. This feature prevents all traffic from hitting the origin server directly, reducing its load and improving performance.
Can I use KeyCDN with my WordPress website?
Yes, KeyCDN offers a WordPress plugin that makes integration and management of KeyCDN easier for WordPress users.
Is there a limit to the number of CDN zones I can create with KeyCDN?
No, you can create an unlimited number of CDN zones with KeyCDN depending on your subscription plan.
How do I troubleshoot high latency or slow loading times on my website with KeyCDN?
High latency or slow loading times may be caused by various factors. Check your origin server performance, review your CDN configuration, and reach out to KeyCDN's support for further assistance.
Do I need to make any changes to my website's code to use KeyCDN?
No, KeyCDN works automatically with your website's existing code. However, there are optional code adjustments you can make to optimize content delivery.
Can KeyCDN be used for video streaming?
Yes, KeyCDN offers video streaming solutions for high-quality, reliable streaming of video content.
Can I cancel my KeyCDN subscription at any time?
Yes, you can cancel your KeyCDN subscription at any time through your account settings.
What should I do if I receive a "503 Service Unavailable" error message?
This error message may indicate an issue with your origin server or congestion at the KeyCDN edge servers. Reach out to KeyCDN's support for assistance.
How do I contact KeyCDN's support?
You can contact KeyCDN's support by submitting a ticket through their helpdesk or by emailing them at [email protected].
Where can I find more information and resources about using KeyCDN?
You can visit KeyCDN's knowledge base, blog, or YouTube channel for helpful tutorials, tips, and best practices for using KeyCDN.
Free Submission
Free Webpage Submission

Submit your webpage using our free tool.

Submit Now