Khan Academy FAQ

Answers to your most common questions about Khanacademy.

Quick, simple, and helpful information at a glance.

What is Khan Academy?
Khan Academy is a non-profit educational organization that provides free online resources for learning various subjects such as math, science, and humanities.
How do I sign up for Khan Academy?
To sign up for Khan Academy, go to their website and click on the "Sign Up" button. You can sign up with your email, Google account, or Facebook account.
Can I use Khan Academy for free?
Yes, Khan Academy is completely free to use.
I forgot my password. How can I reset it?
To reset your password, go to Khan Academy's login page and click on "Forgot password?" Follow the instructions to reset your password.
I'm having trouble logging in. What should I do?
First, make sure you are using the correct email and password. If you are still unable to log in, try clearing your browser's cookies and cache. If the problem persists, contact Khan Academy's support team for further assistance.
How do I change my email address on Khan Academy?
To change your email address, go to your account settings on Khan Academy and click on "Edit" next to your email address. Enter your new email and save the changes.
I can't find a specific topic or lesson on Khan Academy. What should I do?
Try using the search bar on Khan Academy's website to look for the topic or lesson. If it's still not showing up, it may not be available on Khan Academy at this time.
Can I use Khan Academy on my mobile device?
Yes, Khan Academy has mobile apps available for both iOS and Android devices.
I'm having trouble with a specific math formula on Khan Academy. How can I get help?
Khan Academy has a discussion forum where you can ask and receive help from the community. You can also use the "Ask a question" feature on the specific math lesson to get help from a Khan Academy volunteer.
How can I track my progress on Khan Academy?
Khan Academy keeps track of your progress automatically as you complete lessons and quizzes. You can also go to your profile and view your progress under the "Progress" tab.
I accidentally deleted my progress. Can I recover it?
Unfortunately, deleted progress cannot be recovered. Make sure to be cautious when deleting progress on Khan Academy.
Can I download videos from Khan Academy?
No, Khan Academy does not allow users to download videos. However, they can be viewed offline on the mobile app.
Can I earn certificates or diplomas from Khan Academy?
No, Khan Academy does not provide certificates or diplomas. It is a self-paced learning platform for educational enrichment.
I'm having trouble watching videos on Khan Academy. What should I do?
First, make sure your internet connection is stable. If the problem persists, try using a different browser or device. You can also visit Khan Academy's troubleshooting page for video playback issues.
Is Khan Academy available in other languages?
Yes, Khan Academy offers their platform in several languages such as Spanish, French, and Portuguese. You can change the language in your account settings.
I'm having trouble with the audio on a video. What should I do?
First, try adjusting the volume on your device. If that doesn't work, make sure the video's audio is not muted. If the problem persists, visit Khan Academy's troubleshooting page for audio playback issues.
How do I report an error or mistake on a lesson or video on Khan Academy?
To report an error, click on the "Report a problem" button below the lesson or video. You can also send an email to Khan Academy's support team with the details.
Can I donate to Khan Academy?
Yes, Khan Academy accepts donations to support their mission of providing free education to all.
I'm unable to access some features on Khan Academy. Why is that?
Certain features, such as the discussion forum, may require a verified account. You can verify your account by clicking on the verification link sent to your email.
Is there a limit to how many lessons I can complete on Khan Academy?
No, there is no limit to the number of lessons you can complete on Khan Academy. You can learn at your own pace and revisit lessons whenever you want.
Can I use Khan Academy for test preparation?
While Khan Academy offers practice exercises and quizzes, they do not specifically prepare for tests such as the SATs. However, their extensive subject coverage can help enhance your overall knowledge and understanding.
Is Khan Academy appropriate for younger children?
Khan Academy offers a dedicated Kids section with educational content suitable for children aged 2-7. However, parental supervision is recommended for children using the platform.
Are there ads on Khan Academy?
No, there are no ads on Khan Academy. It is completely ad-free.
How can I contribute to Khan Academy?
Khan Academy welcomes volunteers to help with translations, creating content, and more. You can also donate to support their mission. Visit their "Get Involved" page for more information.
How do I unsubscribe from Khan Academy emails?
To unsubscribe from emails, go to your account settings and click on "Email preferences." Uncheck the boxes next to the types of emails you no longer wish to receive.
Is Khan Academy a replacement for traditional education?
No, Khan Academy is not intended to replace traditional education. It can be used as a supplementary resource for learning and enhancing knowledge.
I'm still having trouble with an issue not mentioned here. What should I do?
If your problem is not addressed in the FAQ or Khan Academy's Help Center, you can contact their support team for further assistance.
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