What is Kissflow?
Kissflow is a cloud-based platform that helps organizations automate and streamline their workflows.
How do I access Kissflow?
You can access Kissflow by logging in with your credentials through the Kissflow website or mobile app.
What are the system requirements for Kissflow?
Kissflow works on all modern web browsers and requires a stable internet connection.
I am unable to log in to Kissflow, what should I do?
Try resetting your password or contacting your Kissflow administrator for assistance.
How do I create a workflow in Kissflow?
You can create a workflow by going to your dashboard, clicking on the 'New Workflow' button, and following the instructions.
Can I customize the fields in my workflow?
Yes, you can add, delete, or edit fields in your workflow according to your needs.
How do I assign tasks to users in Kissflow?
You can assign tasks by adding users' email addresses in the 'Assignees' section of the task.
What is an approval task in Kissflow?
An approval task is a task assigned to a user to review and approve or reject a request or decision within a workflow.
How do I set up email notifications for my workflow?
You can set up email notifications by going to 'Settings' and enabling the 'Email Notifications' option.
Can I track the progress of a workflow?
Yes, you can track the progress of a workflow in real-time through the 'Workflow View' or 'Timeline View' feature.
How do I delete a workflow?
You can delete a workflow by going to the 'Settings' page and clicking on the 'Delete Workflow' button.
What should I do if I receive an error message in Kissflow?
First, try refreshing your page or clearing your cache. If the error persists, contact Kissflow support for assistance.
How can I share a workflow with my team?
You can share a workflow by going to 'Settings' and clicking on the 'Share' button. You can then add the email addresses of your team members.
What if I need to make changes to a workflow after it has started?
You can make changes to a workflow by going to the 'Settings' page and clicking on the 'Edit Workflow' button.
Can I integrate Kissflow with other third-party applications?
Yes, Kissflow offers integrations with various applications such as Google Drive, Slack, and Zapier.
How do I track the status of a task?
You can track the status of a task in the task list or by clicking on the task and viewing its details.
What are reports in Kissflow?
Reports provide visual insights into your workflow data, such as the number of completed tasks, pending tasks, and average processing time.
How do I export my workflow data?
You can export your workflow data by going to the 'Reports' section and clicking on the 'Export' button.
What if I accidentally delete a task or data in a workflow?
Kissflow has a recycle bin feature that allows you to recover deleted tasks or data within a certain period of time.
How often does Kissflow backup my data?
Kissflow performs daily backups of your data, which are stored in secure servers.
What is the file size limit for attachments in Kissflow?
The maximum file size limit for attachments in Kissflow is 10 MB.
Can I switch between different workflows in Kissflow?
Yes, you can switch between different workflows by clicking on the workflow name in the top right corner of the screen.
How does the approval hierarchy work in Kissflow?
The approval hierarchy in Kissflow follows a top-to-bottom approach, where the first person in the hierarchy approves or rejects a request before it moves to the next person.
Is there a limit to the number of workflow steps I can have in Kissflow?
No, there is no limit to the number of workflow steps in Kissflow.
Is there a mobile app for Kissflow?
Yes, Kissflow has a mobile app available for both iOS and Android devices.
Is there a free version of Kissflow available?
Yes, Kissflow offers a free trial period for new users. However, a paid subscription is required for continued use of the platform.
How do I cancel my Kissflow subscription?
You can cancel your subscription by contacting Kissflow support or going to the 'Billing' section in your account settings.
