The Korea Herald FAQ

Answers to your most common questions about Koreaherald.

Quick, simple, and helpful information at a glance.

What is the koreaherald website?
The koreaherald is a leading English-language newspaper in South Korea that covers the latest news, business, and culture in the country.
How can I access the koreaherald website?
You can access the website by typing www.koreaherald.com into your web browser's address bar.
Why am I seeing an error message when I try to access the koreaherald website?
This could be due to temporary server issues or your internet connection. You can try refreshing the page or checking your internet connection to see if it resolves the issue.
What is a server error?
A server error is a technical problem within the server that hosts the website, causing it to not function properly. It could be due to maintenance, overload, or other technical issues.
Why does the website look distorted or not load properly?
This could be due to compatibility issues with your web browser. Try using a different browser or updating your current one to the latest version.
How do I subscribe to the koreaherald newspaper?
To subscribe to the newspaper, you can visit the Subscription page on the website and choose your preferred subscription plan.
Can I access the koreaherald website from any country?
Yes, the website is accessible from any country, as long as you have an internet connection.
Why is the website loading slowly?
This could be due to a slow internet connection or high traffic on the website. Try clearing your browser's cache or waiting a few minutes before trying again.
How do I change my subscription plan?
You can change your subscription plan by logging into your account on the website and going to the Subscription section.
What do I do if I forget my password?
You can reset your password by clicking on the "Forgot Password?" link on the login page and following the prompts.
How can I contact the koreaherald customer service team?
You can contact the customer service team by filling out the contact form on the website or emailing them at [email protected].
Why can't I access certain articles on the website?
Some articles may be restricted to subscribers only. If you are a subscriber, make sure you are logged into your account to access the articles.
Can I share koreaherald articles on social media?
Yes, most articles on the website have social media sharing buttons. You can click on them to share the articles on your social media platforms.
How do I cancel my koreaherald subscription?
You can cancel your subscription by logging into your account and going to the Subscription section. Click on the "Cancel Subscription" button and follow the prompts.
Why am I getting a "page not found" error?
This could be due to a broken link or the page no longer exists. You can try searching for the article or page using keywords in the search bar.
Is the koreaherald website available in other languages?
Currently, the website is only available in English.
How can I report a technical issue with the website?
You can report technical issues by filling out the contact form on the website or emailing the support team at [email protected].
Why can't I access the koreaherald website on my mobile device?
This could be due to compatibility issues or a slow internet connection. You can try accessing the website on a different device or check your internet connection.
How can I advertise on koreaherald?
You can find information about advertising on the website by visiting the Advertise page.
Why am I seeing pop-ups when I visit the website?
This could be due to an ad blocker on your web browser. You can disable the ad blocker for koreaherald.com or add it to the whitelist to stop the pop-ups.
How do I report a suspicious or inappropriate comment on an article?
You can report a comment by clicking on the "Report comment" button below the comment and following the prompts.
Can I request for a correction to be made on an article?
Yes, you can submit a correction request by clicking on the "Correction Request" link on the article page and providing the necessary information.
Why am I being asked to pay for reading articles when I am already a subscriber?
This could be due to a technical issue. Please contact the customer service team for assistance.
How can I change my email subscription preferences?
You can change your email subscription preferences by logging into your account and going to the Subscription section. Click on the "Notification Settings" button to make changes.
How do I access the digital version of the newspaper?
If you are a subscriber, you can access the digital version of the newspaper by logging into your account and going to the Digital Edition section.
Why am I being asked to disable my ad blocker on the website?
This message appears because koreaherald relies on advertisements to generate revenue. By disabling your ad blocker, you are supporting the website's operations.
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