Länstrafiken Kron FAQ

Answers to your most common questions about Länstrafiken Kron.

Quick, simple, and helpful information at a glance.

What is Lanstrafiken Kron?
Lanstrafiken Kron is a public transportation provider in Sweden.
How do I buy a ticket from Lanstrafiken Kron?
You can buy tickets through their website or at ticket machines located at bus stops.
Can I use my credit or debit card to buy a ticket from Lanstrafiken Kron?
Yes, you can use most major credit or debit cards to purchase tickets from Lanstrafiken Kron.
How can I find the schedule for a specific bus or train from Lanstrafiken Kron?
You can search for specific schedules on their website or through the Lanstrafiken app.
What should I do if my bus or train from Lanstrafiken Kron is delayed?
You can check the status of your bus or train on their website or app. If there is a significant delay, you can contact customer service for more information.
Can I get a refund for my ticket from Lanstrafiken Kron?
Yes, you can request a refund for your ticket if your trip is cancelled or if there is a significant delay. You may also be eligible for a refund if you have a valid reason, such as a medical emergency.
How can I pay for my ticket with cash?
You can pay for your ticket with cash at ticket machines located at bus stops or at certain transportation hubs.
Is it possible to transfer between buses or trains with a single ticket from Lanstrafiken Kron?
Yes, you can transfer between buses and trains with a single ticket as long as it is within the designated time frame.
What should I do if I lose my ticket from Lanstrafiken Kron?
Unfortunately, if you lose your ticket, you will need to purchase a new one. Keep your ticket in a safe place to avoid losing it.
Can I get a student discount on tickets from Lanstrafiken Kron?
Yes, with a valid student ID you can receive a discount on tickets from Lanstrafiken Kron.
How can I find out about any schedule changes or delays from Lanstrafiken Kron?
You can sign up for notifications through their website or app to receive alerts about schedule changes or delays.
Are there any special accommodations for passengers with disabilities on Lanstrafiken Kron?
Yes, Lanstrafiken Kron offers accessible vehicles and services for passengers with disabilities. Contact customer service for more information.
Can I bring my pet on Lanstrafiken Kron buses or trains?
Small pets in carriers are allowed on buses and trains. However, larger animals may require a special ticket and should be approved by customer service beforehand.
What should I do if a Lanstrafiken Kron bus or train is too crowded for social distancing?
If possible, you should avoid crowded vehicles or wait for the next one. You can also contact customer service for alternatives.
How can I provide feedback or file a complaint about my experience with Lanstrafiken Kron?
You can fill out an online form on their website or contact customer service directly.
What should I do if I witness or experience inappropriate behavior on a Lanstrafiken Kron bus or train?
You can report the incident to the bus or train driver or contact customer service with the details.
How can I find out if a Lanstrafiken Kron bus or train is accessible for passengers with strollers or wheelchairs?
You can check the accessibility symbols for each route on their website or contact customer service for more information.
Can I bring my bike on a Lanstrafiken Kron bus or train?
Yes, you can bring a bike on a Lanstrafiken Kron bus or train for an additional fee, as long as there is enough space available.
What should I do if my bicycle cannot fit on a Lanstrafiken Kron bus or train?
In this case, you will need to make other transportation arrangements for your bicycle.
How can I find out about any ongoing disruptions or construction on Lanstrafiken Kron routes?
You can check their website or app for any updates on disruptions or construction. You can also sign up for notifications to receive alerts.
Is there a lost and found service for items left on Lanstrafiken Kron buses or trains?
Yes, you can contact customer service to inquire about any lost items.
Can I smoke on Lanstrafiken Kron buses or trains?
No, smoking is strictly prohibited on all Lanstrafiken Kron vehicles.
What should I do if I encounter an error message while using the Lanstrafiken app?
You can try restarting the app or updating it to the latest version. If the issue persists, you can contact customer service for assistance.
What does the error message "Invalid Ticket" mean?
This means that there is a problem with the ticket you have purchased. Contact customer service for further assistance.
Why am I receiving the error message "Insufficient Funds" when trying to purchase a ticket on the Lanstrafiken website?
This means that there are not enough funds in your account to complete the purchase. Add funds to your account or use a different payment method.
Can I change or cancel my ticket from Lanstrafiken Kron?
Yes, you can modify or cancel your ticket through their website or app. However, there may be fees or restrictions depending on the type of ticket purchased.
How can I report a suspicious or fraudulent charge on my credit or debit card from Lanstrafiken Kron?
You should contact your bank or credit card company immediately to report the charge. You can also contact customer service for further assistance.