What is LATAM?
LATAM is a South American airline that operates in more than 145 destinations in 26 different countries.
What is the most common error message encountered on LATAM's website?
The most common error message on LATAM's website is "session expired".
What does the "session expired" error message mean?
This error message appears when your login session has timed out due to inactivity or if you have logged in from another device.
How can I fix the "session expired" error message?
To fix this error, simply log in again and continue your booking process.
What is the best way to contact LATAM's customer service?
The best way to contact LATAM's customer service is by calling their 24/7 hotline at 1-866-435-9526.
Can I change or cancel my LATAM flight online?
Yes, you can easily change or cancel your LATAM flight online by accessing the "manage reservations" section on the website.
What is the fee for changing or canceling a LATAM flight?
The fee for changing or canceling a LATAM flight varies depending on the fare type and ticket conditions. You can view the fees and conditions in the "manage reservations" section online.
What do I do if I encounter an error while trying to make a payment for my LATAM flight?
If you encounter an error while trying to make a payment, first check if you are using a supported payment method. If the problem persists, contact LATAM's customer service for assistance.
Can I book a flight with miles on LATAM's website?
Yes, you can book a flight with miles on LATAM's website if you are a LATAM Pass member.
What should I do if I encounter an error while trying to redeem my miles on LATAM's website?
If you encounter an error while trying to redeem your miles, first check if you have enough miles for the selected flight. If the problem persists, contact LATAM's customer service.
What is the baggage allowance for LATAM flights?
The baggage allowance for LATAM flights varies depending on the fare type and route of travel. You can check your baggage allowance on your booking or contact LATAM's customer service.
What should I do if my baggage is lost or damaged on a LATAM flight?
If your baggage is lost or damaged on a LATAM flight, report it immediately to a LATAM representative at the airport and file a claim for compensation.
Can I purchase extra baggage allowance for my LATAM flight?
Yes, you can purchase extra baggage allowance for your LATAM flight at the airport, through the website, or by contacting customer service.
What is the maximum weight limit for baggage on LATAM flights?
The maximum weight limit for baggage on LATAM flights is 23kg (50lb) for economy class and 32kg (70lb) for Premium Business class.
How do I check in for my LATAM flight?
You can check in for your LATAM flight online by accessing the "check-in" section on the website, or at the airport check-in counter.
What is the deadline for online check-in on LATAM flights?
The deadline for online check-in on LATAM flights varies depending on the departure airport and the fare type. It is recommended to check the specific deadline for your flight on the website.
What should I do if I am unable to check in online for my LATAM flight?
If you are unable to check in online for your LATAM flight, try again later or check in at the airport.
Can I select my seat on a LATAM flight?
Yes, you can select your seat on a LATAM flight at the time of booking or through the "manage reservations" section on the website.
Can I bring a pet on a LATAM flight?
Yes, you can bring a pet on a LATAM flight by following their pet transportation guidelines. It is recommended to contact LATAM's customer service in advance for further information and to make the necessary arrangements.
What documents do I need to travel on a LATAM flight?
You will need a valid passport or national ID to travel on a LATAM flight. In some cases, you may also need a visa for your destination country. It is the responsibility of the passenger to ensure they have all necessary documentation for travel.
What is the process for traveling with minors on LATAM flights?
Minors traveling on LATAM flights must have the necessary documents and authorization forms, depending on their age and destination. For more information, visit the LATAM website or contact customer service.
Can I request special assistance for my LATAM flight?
Yes, you can request special assistance for your LATAM flight, such as wheelchair assistance, in advance or at the airport. It is recommended to contact LATAM's customer service at least 48 hours before your flight.
What happens if my LATAM flight is delayed or canceled?
If your LATAM flight is delayed or canceled, you will be rebooked on the next available flight. If the delay or cancellation is significant, you may be entitled to compensation. Contact LATAM's customer service for more information.
What is LATAM's policy on flight disruptions due to weather or natural disasters?
In the event of a flight disruption due to weather or natural disasters, LATAM will rebook affected passengers on the next available flight or offer a full refund. Contact customer service for further assistance.
How can I track the status of my LATAM flight?
You can track the status of your LATAM flight by entering your flight number or departure/arrival city on the "flight status" section on the website. You can also sign up for flight notifications through email or SMS.
What should I do if I have a complaint or feedback about my LATAM flight experience?
If you have a complaint or feedback about your LATAM flight experience, you can fill out a feedback form on the website or contact customer service.
