What is Liberty Utilities?
Liberty Utilities is a company that provides gas, water, and electric services to customers in various regions across the United States.
How do I set up new service with Liberty Utilities?
To set up new service with Liberty Utilities, you can contact their customer service department through their website or by phone to start the process.
I am experiencing low water pressure, what should I do?
Low water pressure can be caused by a variety of factors such as a plumbing issue or a problem with the main water line. Contact Liberty Utilities' customer service for assistance.
My gas bill seems higher than usual, why is this?
There could be several reasons for a higher gas bill, such as increased usage, changes in rates, or a leak in your gas line. Contact Liberty Utilities' customer service to help identify the cause.
I am unable to access my online account with Liberty Utilities, what should I do?
If you are having trouble accessing your online account, you can try resetting your password or contacting customer service for further assistance.
How can I report a power outage?
You can report a power outage by contacting Liberty Utilities' customer service or by using their online outage reporting tool.
Why is my electricity bill significantly higher during the summer months?
Electric bills tend to be higher during the summer due to increased usage from using air conditioning. You can also check if there are any rate changes during the summer months.
I received a notice about a late payment fee, but I paid my bill on time. What should I do?
If you received a late payment fee notification but have proof that you paid on time, contact Liberty Utilities to resolve the issue.
My gas meter is not working, what do I do?
If your gas meter is not working, contact Liberty Utilities' customer service for assistance or to schedule a meter repair.
How can I update my billing address with Liberty Utilities?
You can update your billing address by logging into your online account or contacting customer service.
My water bill seems higher than usual, why is this?
A higher water bill may be due to increased usage, changes in rates, or a leak in your plumbing. Contact Liberty Utilities for help identifying the cause.
I received a disconnect notice, but I have already paid my bill. What should I do?
If you have proof of payment, contact Liberty Utilities to resolve the issue and ensure your service is not disconnected.
I smell gas in my home, what should I do?
If you smell gas, leave your home immediately and call Liberty Utilities' emergency line. Do not use any electrical devices or light matches.
How can I sign up for paperless billing with Liberty Utilities?
You can sign up for paperless billing through your online account or by contacting customer service.
My electricity is out, but my neighbor's is still working. What do I do?
If your electricity is out but your neighbor's is still working, there may be an issue with your individual service line. Contact Liberty Utilities for assistance.
How can I request a payment extension for my bill?
You can request a payment extension by logging into your online account or contacting customer service.
I am moving, how do I transfer my services with Liberty Utilities to my new address?
To transfer your services, contact Liberty Utilities' customer service through their website or by phone.
Why is my electric meter making noises?
Electric meters may make noises due to internal mechanisms or interference from nearby electrical appliances. Contact Liberty Utilities' customer service for assistance.
My water is discolored, what should I do?
Discolored water can be caused by various factors such as a water main break or sediment buildup in pipes. Contact Liberty Utilities to report the issue and for further steps.
How can I pay my bill with Liberty Utilities?
You can pay your bill online through your account, by phone, or by mail. Other payment options may be available as well.
I received a high usage notification, but I have not been home. What could be causing this?
A high usage notification could be due to a leak in your plumbing or an incorrect meter reading. Contact Liberty Utilities for assistance.
How can I find my account number?
Your account number can usually be found on your bill, or you can contact Liberty Utilities' customer service for assistance.
I am having trouble understanding my bill, can you explain it to me?
Yes, Liberty Utilities' customer service can assist you with understanding your bill and any charges or fees.
Can I make a payment arrangement for my bill?
Payment arrangements may be available depending on your account and circumstances. Contact Liberty Utilities' customer service for assistance.
How do I file a complaint with Liberty Utilities?
To file a complaint, you can contact Liberty Utilities' customer service through their website or by phone. You can also file a complaint with your state's public utilities commission.
What should I do if I see a damaged or exposed gas line?
If you see a damaged or exposed gas line, do not touch it and leave the immediate area. Contact Liberty Utilities' emergency line for assistance.
I am moving out, how do I cancel my services with Liberty Utilities?
To cancel your services, contact Liberty Utilities' customer service and provide them with your move-out date and new address.
