What is Lidl?
Lidl is a German discount supermarket chain with over 11,000 stores in 32 countries.
How can I find my nearest Lidl store?
You can use the store locator on Lidl's website or app to find your nearest store.
What are the opening hours of Lidl stores?
Lidl's opening hours vary by location, but most stores are open from 8am to 10pm.
What types of products does Lidl sell?
Lidl sells a variety of products including groceries, household items, clothing, and electronics.
Can I shop online at Lidl?
Yes, Lidl offers online shopping and delivery in some areas. You can check if this service is available in your area on their website.
How can I apply for a job at Lidl?
You can apply for job openings at Lidl through their careers website.
My Lidl store is out of stock on a certain item, when will it be restocked?
Lidl strives to restock popular items as quickly as possible, but it may vary by location. You can check with a store employee for an estimated restocking date.
Can I return a product I purchased from Lidl?
Yes, Lidl's return policy allows for returns within 30 days of purchase with a receipt. Some items, such as electronics, may have different return policies.
Why is my Lidl store not accepting a certain form of payment?
Lidl stores accept multiple forms of payment, including cash and credit/debit cards. Your store may have temporarily suspended certain forms of payment due to technical issues or policy changes.
I received an error message when trying to use my Lidl Plus app, what should I do?
If you encounter an error message with the Lidl Plus app, try restarting the app or checking for any updates. If the issue persists, you can contact Lidl's customer service for further assistance.
Can I use coupons at Lidl?
Lidl does not accept manufacturer coupons, but they offer their own coupons and discounts through their Lidl Plus app.
Is Lidl's produce organic?
Lidl offers both organic and non-organic produce, and they are clearly labeled as such.
Why is the price of an item different at my local Lidl store compared to another store?
Prices may vary slightly between Lidl stores due to differences in operational costs and local supply and demand.
How can I provide feedback or make a complaint about my experience at Lidl?
You can reach out to Lidl's customer service through their website or by calling their customer service hotline.
I can't find a certain product at my local Lidl store, can I request for it to be stocked?
Yes, you can make a product request at your local Lidl store, and they will consider it for future stocking.
How can I become a Lidl supplier?
You can visit Lidl's website for information on becoming a supplier and their supplier requirements.
Why is the Lidl website not working?
The Lidl website may experience temporary technical difficulties. If the issue persists, you can try clearing your browser's cache or contacting customer service for assistance.
I can't find a certain product online, but I saw it in-store, why is that?
Not all products available in-store are available for online purchase. You can check with a store employee for availability or make a product request through the website.
Can I use my Lidl Plus rewards in-store and online?
Lidl Plus rewards can only be redeemed in-store at this time.
How does Lidl ensure product quality and safety?
Lidl has strict requirements and testing processes for all its products to ensure they meet safety and quality standards.
Why is my Lidl Plus app not scanning the barcode at the register?
If the barcode is not scanning, you can manually enter the code displayed on the app or show it to a store employee for them to enter.
Can I use my Lidl Plus rewards if I forgot my phone?
Yes, a store employee can manually enter your Lidl Plus number at the register to redeem your rewards.
Can I use prepaid cards to make a purchase at Lidl?
Lidl accepts most prepaid cards, but some may not be compatible with their system. You can check with a store employee for assistance.
How can I check my Lidl Plus rewards balance?
Your Lidl Plus rewards balance is displayed on the app or can be checked at the register by showing your Lidl Plus number.
Do I need a membership to shop at Lidl?
No, you do not need a membership to shop at Lidl. However, signing up for Lidl Plus can offer additional rewards and discounts.
Why is my Lidl Plus account suspended?
Lidl may suspend accounts if there has been a violation of their terms and conditions. You can contact customer service for further information.
