Linas Matkasse FAQ

Answers to your most common questions about Linasmatkasse.

Quick, simple, and helpful information at a glance.

What is Linasmatkasse?
Linasmatkasse is a meal delivery service that provides ready-to-cook recipe boxes with fresh ingredients.
How does Linasmatkasse work?
Customers choose a meal plan, and Linasmatkasse delivers pre-portioned ingredients and easy-to-follow recipes to their doorstep.
What are the different meal plans offered by Linasmatkasse?
Linasmatkasse offers different meal plans, including Classic, Family, and Vegetarian options.
What is included in a Linasmatkasse recipe box?
A Linasmatkasse recipe box includes pre-portioned ingredients, recipes with step-by-step instructions, and allergen information.
How can I customize my Linasmatkasse recipe box?
Customers can customize their Linasmatkasse recipe box by choosing from the available meal plans and selecting specific dietary preferences and restrictions.
How do I subscribe to Linasmatkasse?
Customers can subscribe to Linasmatkasse by filling out a sign-up form on their website.
Can I cancel my Linasmatkasse subscription?
Yes, customers can cancel their Linasmatkasse subscription at any time by logging into their account on the Linasmatkasse website and making the necessary changes.
How do I change my delivery address for Linasmatkasse?
Customers can change their delivery address by logging into their account and updating their address information.
Can I skip a week of Linasmatkasse meals?
Yes, customers can skip a week of Linasmatkasse meals by logging into their account and making the necessary changes to their delivery schedule.
What should I do if I received the wrong ingredients in my Linasmatkasse box?
If you received the wrong ingredients in your Linasmatkasse box, please contact customer service immediately for a replacement or refund.
Can I choose specific recipes for my Linasmatkasse box?
Unfortunately, Linasmatkasse does not offer the option to choose specific recipes. However, customers can view the upcoming recipes on their website and make changes to their subscription if necessary.
What should I do if I am missing an ingredient in my Linasmatkasse box?
If you are missing an ingredient in your Linasmatkasse box, please contact customer service for a replacement or refund.
I am having trouble logging into my Linasmatkasse account. What should I do?
Please try resetting your password. If the issue persists, please contact customer service for further assistance.
I am unable to place an order on the Linasmatkasse website. What could be the problem?
Please check your internet connection and try again. If the issue persists, please contact customer service for assistance.
How do I view my past orders from Linasmatkasse?
Customers can view their past orders on their account page on the Linasmatkasse website.
I received an error message while placing an order. What does it mean?
Error messages can occur when there is an issue with payment or delivery information. Please double-check the information entered and try again. If the problem persists, please contact customer service.
Can I request for a refund if I am dissatisfied with my Linasmatkasse box?
Yes, if you are unsatisfied with your Linasmatkasse box, please contact customer service within 24 hours of delivery for a refund or replacement.
What is the shelf life of ingredients in a Linasmatkasse box?
The ingredients in a Linasmatkasse box have a shelf life of up to 5 days from the delivery date.
Can I recycle the packaging from my Linasmatkasse box?
Yes, all packaging materials from Linasmatkasse boxes are recyclable.
What should I do if my Linasmatkasse box is damaged upon delivery?
If your Linasmatkasse box is damaged upon delivery, please contact customer service for a refund or replacement.
Are there any delivery restrictions for Linasmatkasse?
Linasmatkasse currently delivers to certain areas in Sweden. Please check their website for a full list of delivery areas.
Can I make changes to my Linasmatkasse subscription after it has been processed?
No, any changes to a Linasmatkasse subscription must be made before the weekly cut-off date.
How can I contact Linasmatkasse customer service?
Customers can contact Linasmatkasse customer service via email, phone, or live chat on their website.
Is Linasmatkasse suitable for people with allergies?
Linasmatkasse provides allergen information for their recipes, but they cannot guarantee cross-contamination. Customers with severe allergies are advised to avoid using their service.
Does Linasmatkasse offer gift cards?
Yes, customers can purchase gift cards for Linasmatkasse on their website.
Are there any discounts or promotions available for Linasmatkasse?
Linasmatkasse occasionally offers discounts and promotions, which can be found on their website or social media pages.
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