What is Livestorm?
Livestorm is a video conferencing and webinar software that allows users to host live events, webinars, and online meetings with participants from anywhere in the world.
How do I sign up for Livestorm?
To sign up for Livestorm, go to their website at https://livestorm.co/ and click on the "Sign up for free" button. You can also sign up using your Google, Facebook, or LinkedIn account.
How many participants can join a Livestorm event?
The number of participants that can join a Livestorm event depends on the plan you have chosen. The Free plan allows up to 10 participants, while the Premium and Enterprise plans allow up to 100 and 1,000 participants, respectively.
Can I join a Livestorm event without downloading any software?
Yes, you can join a Livestorm event directly from your web browser by clicking on the event link provided by the host. However, for the best experience, it is recommended to download the Livestorm app.
What are the features of Livestorm?
Livestorm offers various features such as screen sharing, chat, polls, Q&A, and integration with other tools like CRM software and email marketing platforms.
Can I record a Livestorm event?
Yes, you can record your Livestorm event by clicking on the "Record" button during the event. The recording will be available to download after the event has ended.
How do I invite participants to a Livestorm event?
To invite participants to a Livestorm event, go to your dashboard and click on "Create a new session." Then, select the event you want to invite participants to and click on "Invite attendees." You can invite them via email or by sharing the registration link.
I am getting a "Session limit exceeded" error message. What does it mean?
This error message means that the maximum number of sessions allowed for your plan has been reached. You can either upgrade to a higher plan or delete some of your old sessions to free up space.
How do I cancel my Livestorm subscription?
I am unable to join a Livestorm event. What can I do?
If you are unable to join a Livestorm event, make sure you have a stable internet connection and try refreshing the page. If the issue persists, contact the host of the event for assistance.
Is Livestorm compatible with all devices?
Livestorm is compatible with most devices, including desktop computers, laptops, and mobile devices. However, for the best experience, it is recommended to use a modern web browser and a stable internet connection.
How do I share my screen on Livestorm?
To share your screen on Livestorm, click on the "Share screen" button during the event. You can choose to share your entire screen or just a specific application or tab.
I cannot hear the audio on Livestorm. What should I do?
If you cannot hear the audio on Livestorm, make sure your computer's audio is not on mute and your speakers are turned on. Also, check your internet connection as a poor connection can affect the audio quality.
Can I change the language on Livestorm?
Yes, you can change the language on Livestorm by going to your account settings and clicking on "Language & Timezone." Then, select your preferred language from the drop-down menu.
How secure is Livestorm?
Livestorm takes security seriously and uses various measures to ensure the safety of your data and privacy. This includes end-to-end encryption, secure transmission, and regular security audits.
Can I customize the look and feel of my Livestorm event?
Yes, you can customize the look and feel of your Livestorm event by adding your branding, changing the background, and using your own custom URL.
Does Livestorm offer customer support?
Yes, Livestorm offers 24/5 customer support via email, live chat, and phone for all their plans. The Enterprise plan also includes dedicated account management and support.
Can I change the audio and video settings on Livestorm?
Yes, you can change the audio and video settings on Livestorm by clicking on the gear icon next to the microphone and camera symbols. You can adjust your input and output devices, as well as video resolution and frame rate.
I am experiencing lag during a Livestorm event. How can I fix this?
If you are experiencing lag during a Livestorm event, try closing any other applications or tabs that may be consuming a lot of bandwidth. You can also try switching to a wired internet connection instead of using wi-fi.
How can I share a YouTube video on Livestorm?
To share a YouTube video on Livestorm, click on the "Share YouTube video" button during the event and paste the video URL. The video will play for all participants.
Can I integrate Livestorm with other tools?
Yes, Livestorm integrates with several other tools, including Salesforce, HubSpot, and Zapier. You can find the full list of integrations on their website.
I am getting a "Server error" message on Livestorm. What should I do?
If you are getting a "Server error" message on Livestorm, try refreshing the page or clearing your browser's cache and cookies. If the issue persists, contact customer support for further assistance.
How can I change my Livestorm account's password?
To change your Livestorm account's password, go to your account settings and click on "Change password." Then, follow the instructions to reset your password.
Does Livestorm have a mobile app?
Yes, Livestorm has a mobile app that is available for both iOS and Android devices. You can download the app from the App Store or Google Play Store.
What happens if I exceed my monthly webinar limit?
If you exceed your monthly webinar limit, Livestorm will automatically upgrade your plan to the next level. However, you will receive a notification before any charges are made.
Can I invite co-hosts to my Livestorm event?
Yes, you can invite co-hosts to your Livestorm event by going to your dashboard, selecting the event, and clicking on "Invite co-hosts." They will have the same rights as the host, including managing the event and interacting with attendees.
How do I give feedback or suggestions to Livestorm?
To give feedback or suggestions to Livestorm, go to their website and click on the "Contact" button at the bottom of the page. You can submit a message and their customer support team will get back to you.
