What is Loopia?
Loopia is a web hosting company that provides domain registration, website hosting, and email services.
How do I access my Loopia account?
You can access your Loopia account by logging into the customer zone on the Loopia website.
I am receiving an error when trying to access my website. What should I do?
First, try clearing your browser's cache and cookies. If that doesn't work, contact Loopia's customer support for assistance.
Can I transfer my domain to Loopia?
Yes, you can transfer your domain to Loopia. You can find instructions on how to do so in the customer zone or by contacting customer support.
How can I reset my Loopia account password?
You can reset your Loopia account password by clicking on the "Forgot password?" link on the login page, then following the instructions.
I am having trouble setting up my email account. What should I do?
Make sure you have followed the correct instructions for setting up your email account. If you are still having trouble, contact customer support for assistance.
How do I upgrade my hosting package on Loopia?
You can upgrade your hosting package in the customer zone or by contacting customer support.
I am getting an error when trying to install WordPress on my website. How can I fix this?
Make sure your hosting package meets the requirements for WordPress installation. If the error persists, contact customer support for assistance.
Where can I find my FTP login details for my website on Loopia?
You can find your FTP login details in the customer zone under "Web hosting" -> "FTP login".
Can I create subdomains for my domain on Loopia?
Yes, you can create subdomains for your domain on Loopia. You can find instructions on how to do so in the customer zone or by contacting customer support.
My website is showing a 500 error. How can I fix this?
A 500 error means there is a server-side problem with your website. Contact customer support for assistance in troubleshooting the issue.
How can I set up my domain email on my mobile device?
You can find instructions on how to set up your domain email on your mobile device in the customer zone or by contacting customer support.
I accidentally deleted an important file from my website. Can I retrieve it?
Loopia provides daily backups of your website. You can contact customer support to see if they can retrieve the file for you.
My website is showing a domain registration page instead of my website content. What should I do?
This could be due to an incorrect update of the DNS records. Contact customer support for assistance in resolving the issue.
Can I add multiple domains to my hosting package on Loopia?
Yes, you can add multiple domains to your hosting package. You can find instructions on how to do so in the customer zone or by contacting customer support.
My website is not loading properly. What could be the problem?
This could be due to a variety of issues, including server problems, coding errors, or an issue with your browser. Contact customer support for assistance in troubleshooting the issue.
How do I cancel my Loopia subscription?
You can cancel your Loopia subscription by contacting customer support or following the instructions in the customer zone.
I am receiving spam emails on my domain email. Can I block them?
Yes, you can set up spam filters for your domain email in the customer zone or by contacting customer support.
My website is showing a security warning. How can I fix this?
This could be caused by an expired SSL certificate or an insecure element on your website. Contact customer support for assistance in resolving the issue.
How can I set up a website redirect on Loopia?
You can set up a website redirect in the customer zone under "Web hosting" -> "301 redirect".
I am not receiving emails on my domain email. What could be the problem?
This could be due to an issue with your email settings or the server. Contact customer support for assistance in troubleshooting the issue.
Can I create a backup of my website on Loopia?
Yes, you can create a backup of your website in the customer zone under "Web hosting" -> "Backup" -> "Create backup".
My website is showing a white page. How can I fix this?
This could be due to a coding error or an issue with your server. Contact customer support for assistance in resolving the issue.
How do I change the DNS records for my domain on Loopia?
You can change the DNS records in the customer zone under "Domain registration" -> "DNS records" or by contacting customer support for assistance.
I am having trouble accessing the customer zone. What should I do?
Make sure you are using the correct login credentials. If you are still having trouble, contact customer support for assistance.
Can I set up a custom error page on my website?
Yes, you can set up a custom error page in the customer zone under "Web hosting" -> "Error pages".
My website is showing a 404 error. How do I fix this?
A 404 error means that the webpage is not found. Check your website's file structure and make sure the page exists. If the error persists, contact customer support for assistance.
How can I renew my domain on Loopia?
You can renew your domain in the customer zone under "Domain registration" -> "Renewal" or by contacting customer support for assistance.
