How do I check the status of my Lufthansa Cityline flight?
You can check the status of your flight by visiting the Lufthansa website or app and entering your flight information.
Why is my Lufthansa Cityline flight delayed?
Flight delays can be caused by various factors such as weather conditions, technical issues, or air traffic control. You can check the reason for your specific flight delay on the Lufthansa website.
What is the baggage allowance for Lufthansa Cityline flights?
The baggage allowance for Lufthansa Cityline flights is determined by the fare type and destination. You can find detailed information on the Lufthansa website or by contacting the airline directly.
I missed my Lufthansa Cityline flight, what should I do?
If you have missed your flight, you should immediately contact Lufthansa Cityline customer service for assistance. They will advise you on the next steps and any possible fees or charges.
Can I change or cancel my Lufthansa Cityline flight?
Yes, you can change or cancel your flight by contacting Lufthansa Cityline customer service. However, please note that fees and restrictions may apply depending on your ticket type.
What is the process for filing a refund request for my Lufthansa Cityline flight?
If you are eligible for a refund, you can request it by filling out an online form on the Lufthansa website. Alternatively, you can contact customer service for assistance.
I am having trouble checking in online for my Lufthansa Cityline flight, what should I do?
If you are experiencing difficulties with online check-in, you can try again later or check-in at the airport. If the issue persists, you can contact Lufthansa customer service for assistance.
Can I choose my seat on a Lufthansa Cityline flight?
Yes, you can choose your seat during the booking process or by managing your booking online. However, please note that certain seat preferences may have an additional fee.
What forms of payment are accepted for Lufthansa Cityline flights?
Lufthansa Cityline accepts various forms of payment such as credit/debit cards, PayPal, and bank transfer. Please check their website for a complete list of accepted payment methods.
My flight on Lufthansa Cityline was cancelled, will I be compensated?
If your flight was cancelled by Lufthansa Cityline, you may be eligible for compensation or rebooking on a different flight. Please contact customer service for assistance.
What should I do if my baggage is lost or damaged on a Lufthansa Cityline flight?
If your baggage is lost or damaged, you should immediately report it to Lufthansa Cityline representatives at the airport. They will assist you with filing a claim and providing compensation if necessary.
Can I bring my pet on a Lufthansa Cityline flight?
Yes, you can bring your pet on a Lufthansa Cityline flight. However, certain restrictions and fees may apply, so it's best to contact Lufthansa customer service for more information.
How do I obtain a copy of my Lufthansa Cityline booking confirmation?
You should receive a booking confirmation via email after completing your booking. If you did not receive it or have lost it, you can contact Lufthansa customer service to request a copy.
Are there any special services for passengers with disabilities on Lufthansa Cityline flights?
Yes, Lufthansa Cityline offers various services for passengers with disabilities or special needs. Make sure to inform them in advance so they can make necessary arrangements.
Do I need a visa for my Lufthansa Cityline flight?
It depends on your destination and nationality. You can check if you need a visa by visiting the Lufthansa website or consulting with your local embassy.
How can I apply for an upgrade on a Lufthansa Cityline flight?
You can apply for an upgrade at the airport before your flight, subject to availability. You can also use miles or points from the Lufthansa loyalty program to upgrade your seat.
Can I bring my own food on a Lufthansa Cityline flight?
Yes, you can bring your own food/snacks on the flight. However, please note that some food items may not be allowed through security or customs.
I received an error message while booking my Lufthansa Cityline flight, what should I do?
If you encounter an error message while booking your flight, try refreshing the page or using a different browser. If the issue persists, you can contact Lufthansa customer service for assistance.
How can I join the Lufthansa frequent flier program?
You can join the Lufthansa Miles & More program by signing up on their website or during the booking process. Membership is free and you can earn miles for future flights and other benefits.
Can I pre-order a meal for my Lufthansa Cityline flight?
Yes, you can pre-order a meal for your flight by managing your booking online or by contacting customer service at least 24 hours before your flight.
Do I need to print my Lufthansa Cityline boarding pass?
It is not mandatory to print your boarding pass. You can also use the mobile boarding pass on your phone or pick up a printed boarding pass at the airport.
Is Wi-Fi available on Lufthansa Cityline flights?
Some Lufthansa Cityline flights offer Wi-Fi for purchase. You can check if your flight has Wi-Fi by visiting their website or contacting customer service.
Can I add additional baggage to my Lufthansa Cityline booking?
Yes, you can add additional baggage to your booking by managing it online or by contacting Lufthansa customer service. Fees may apply depending on your flight and baggage allowance.
Can I request a special meal for my Lufthansa Cityline flight?
Yes, you can request a special meal such as vegetarian, vegan, or gluten-free by managing your booking online or contacting customer service at least 24 hours before your flight.
What is the maximum weight and size allowed for carry-on luggage on Lufthansa Cityline flights?
The maximum weight and size allowance for carry-on luggage on Lufthansa Cityline flights vary depending on the travel class and destination. You can find detailed information on their website.
Do I need to provide my ID or passport information when checking in for a Lufthansa Cityline flight?
Yes, you will be required to provide your ID or passport information at the check-in counter or during online check-in. Please make sure to have a valid form of identification with you.
Can I change the date or time of my Lufthansa Cityline flight?
Yes, you can change the date or time of your flight by managing your booking online or by contacting customer service.
