Lufthansa Book Flights Online FAQ

Answers to your most common questions about Lufthansa Book Flights Online.

Quick, simple, and helpful information at a glance.

How do I check my flight status with Lufthansa?
You can check your flight status by entering your flight number, departure airport, and date of travel on Lufthansa's website.
What should I do if my flight is delayed with Lufthansa?
If your flight is delayed, Lufthansa will automatically rebook you on the next available flight. You can also contact Lufthansa's customer service for further assistance.
Can I cancel or change my Lufthansa flight?
Yes, you can cancel or change your flight depending on the fare conditions of your ticket. Fees may apply.
What is the baggage allowance for Lufthansa flights?
The baggage allowance for Lufthansa flights varies depending on your destination and fare class. You can check your baggage allowance on Lufthansa's website.
How can I request a special meal on my Lufthansa flight?
You can request a special meal at the time of booking your flight or through the manage booking section on Lufthansa's website. Please make sure to do so at least 24 hours before your scheduled departure.
Is online check-in available for Lufthansa flights?
Yes, online check-in is available for most Lufthansa flights. You can check-in online through Lufthansa's website or mobile app.
I didn't receive my Lufthansa booking confirmation, what should I do?
Please check your spam or junk folder in your email. If you still can't find your booking confirmation, you can contact Lufthansa's customer service for further assistance.
What is the difference between Economy and Premium Economy on Lufthansa?
Premium Economy offers more legroom and a wider seat compared to Economy, as well as other additional services such as priority boarding and a welcome drink.
Can I bring my pet on a Lufthansa flight?
Yes, you can bring your pet on a Lufthansa flight as long as it meets the airline's requirements and you have the necessary documents.
How do I request a refund for my Lufthansa flight?
You can request a refund for your Lufthansa flight through the manage booking section on their website or by contacting their customer service. Please note that refund policies vary depending on the fare class of your ticket.
What should I do if I left an item on a Lufthansa flight?
If you left an item on a Lufthansa flight, you can report it through their lost and found service on their website or by contacting their customer service.
How can I earn miles with Lufthansa's frequent flyer program?
You can earn miles by booking and flying with Lufthansa or their partner airlines, using Lufthansa's credit card, or through their non-airline partners. You can also purchase miles directly from Lufthansa.
Is Wi-Fi available on Lufthansa flights?
Yes, Lufthansa offers Wi-Fi on most of their long-haul flights for a fee. You can purchase Wi-Fi access through their website or during your flight.
What should I do if I encounter an error message when booking a flight on Lufthansa's website?
If you encounter an error message, try clearing your cache and cookies and restarting your booking process. If the issue persists, you can contact Lufthansa's customer service for assistance.
Can I bring my own food on a Lufthansa flight?
Yes, you can bring your own food on board, but please make sure it complies with Lufthansa's security and safety regulations.
How do I request a wheelchair assistance for my Lufthansa flight?
You can request wheelchair assistance at the time of booking or through the manage booking section on Lufthansa's website. You can also contact their customer service to make the request.
What should I do if my Lufthansa flight is canceled?
If your flight is canceled, Lufthansa will automatically rebook you on the next available flight. You can also contact their customer service for further assistance.
How do I know if my flight is operated by Lufthansa or a codeshare partner?
You can check which airline is operating your flight by looking at your booking confirmation or by contacting Lufthansa's customer service.
Can I upgrade my seat on a Lufthansa flight?
Yes, you can upgrade your seat on Lufthansa flights depending on the availability and fare conditions. You can use Lufthansa's online seat upgrade tool or contact their customer service for assistance.
How can I make a complaint to Lufthansa?
You can submit a complaint through their website or by contacting their customer service. Please make sure to include all the necessary details and documentation to help expedite the process.
What currency does Lufthansa accept for tickets and services?
Lufthansa accepts multiple currencies, including US dollars, British pounds, and euros, for ticket purchases and services. However, the currency may vary depending on your departure country and local regulations.
How can I find the best deals on Lufthansa flights?
You can find the best deals on Lufthansa flights by signing up for their newsletter, following their social media accounts, or checking their website regularly. You can also use comparison websites to compare prices.
Can I request a seat assignment on a Lufthansa flight?
Yes, you can request a seat assignment at the time of booking or through the manage booking section on Lufthansa's website. Please note that fees may apply.
What should I do if I accidentally booked my flight for the wrong day on Lufthansa?
If you booked your flight for the wrong day, you can make changes to your booking through the manage booking section on Lufthansa's website or by contacting their customer service. Fees may apply.
How do I find and manage my Lufthansa booking?
You can find and manage your Lufthansa booking by entering your booking reference and last name on the manage booking section of their website. From there, you can make changes, add services, and check your flight status.
Can I purchase a travel insurance policy through Lufthansa?
Yes, you can purchase travel and cancellation insurance through Lufthansa's website or by contacting their customer service. You can also purchase insurance from other companies.