What is Lusha?
Lusha is a lead generation and data enrichment tool that provides contact information for business professionals and companies.
How do I use Lusha?
You can use Lusha by installing the browser extension for Chrome or Firefox, or by signing up for an account and accessing the platform through their website.
Why is Lusha not working?
There could be several reasons why Lusha is not working, such as a poor internet connection, an outdated browser, or a technical issue with the platform. Make sure to check your connection and try updating your browser, or contact Lusha's customer support for assistance.
What do I do if Lusha is not finding any results?
If Lusha is not finding any results, try adjusting your search criteria or trying a different browser. You can also check the company's website or their social media accounts for possible contact information.
How accurate is Lusha's data?
Lusha sources its data from publicly available information and other reliable sources, and they constantly update and verify their database. However, it is always recommended to verify the data yourself before using it.
Can I access Lusha on my mobile device?
Yes, Lusha has a mobile app for iOS and Android devices that you can download for free from the App Store and Google Play Store.
How do I upgrade my Lusha plan?
To upgrade your Lusha plan, sign in to your account and click on the "Upgrade" button on the top right corner of the dashboard. From there, you can choose the plan that best fits your needs and proceed with the upgrade.
Can I cancel my Lusha subscription?
Yes, you can cancel your Lusha subscription at any time by going to the "Subscription" section in your account settings.
What happens if I cancel my Lusha subscription?
If you cancel your Lusha subscription, you will still have access to the platform and its features until the end of your billing period. After that, your subscription will be terminated, and you will no longer have access to the platform or its features.
Can I get a refund for my Lusha subscription?
Lusha does not provide refunds for subscriptions that have been canceled or downgraded. However, if you experience any issues or are not satisfied with the service, you can contact their customer support for assistance.
Why is Lusha not finding the contact information I need?
Lusha relies on publicly available information, so if the contact information you are looking for is not publicly listed, Lusha will not be able to find it. You can also try expanding your search criteria or manually searching for the information.
I am having trouble installing the Lusha extension. What should I do?
If you are having trouble installing the Lusha extension, make sure to check your internet connection and try restarting your browser. You can also contact Lusha's customer support for assistance.
How do I update my email verification settings on Lusha?
To update your email verification settings on Lusha, log in to your account, go to the "Settings" section, and click on "Update email verification settings." From there, you can choose the frequency at which you want Lusha to verify your email address.
Why am I getting an error message when trying to verify my email address on Lusha?
This might be due to a temporary issue with Lusha's email verification system. Try again after a few minutes, or contact their customer support for assistance.
How do I report an error or bug on Lusha?
You can report any errors or bugs on Lusha by clicking on the "Contact Us" link on their website or by sending an email to [email protected].
Why is Lusha not showing any results for a specific company?
Lusha may not have information for certain companies, especially if they are small or new. You can manually search for the information or contact the company directly to obtain their contact information.
Can I export data from Lusha to a spreadsheet?
Yes, you can export data from Lusha to a spreadsheet for easy organization and analysis. Simply select the contacts you want to export and click on the "CSV" button on the top right corner of the dashboard.
I am having problems with the Lusha app. What should I do?
If you are having problems with the Lusha app, make sure you have the latest version installed and try restarting your device. You can also contact Lusha's customer support for further assistance.
How do I update my billing information on Lusha?
To update your billing information on Lusha, go to the "Subscription" section in your account settings, click on the "Manage Subscription" button, and then click on "Update Billing Details."
Can I use Lusha to find personal contact information?
No, Lusha is intended for business purposes and does not provide personal contact information.
How do I change the currency for payments on Lusha?
You can change the currency for payments on Lusha by contacting their customer support and providing them with the desired currency.
Can I use Lusha for free?
Lusha offers a free trial, but to access their full features and database, a paid subscription is required.
Why am I getting an "Access denied" error message on Lusha?
This error could occur if you are trying to access information that is not available to your subscription plan. Try upgrading your plan or contact Lusha's customer support for assistance.
How do I delete my Lusha account?
To delete your Lusha account, go to the "Settings" section in your account settings, scroll down to the bottom, and click on "Cancel account." You will be asked to confirm the deletion by entering your password.
Can I use Lusha for marketing or advertising purposes?
No, Lusha is not intended for marketing or advertising purposes. It is meant for lead generation and data enrichment for business professionals and companies.
How do I change my Lusha password?
To change your Lusha password, go to the "Settings" section in your account settings and click on "Change password."
I am having trouble accessing my Lusha account. What should I do?
If you are having trouble accessing your Lusha account, make sure you are using the correct login credentials. If you have forgotten your password, you can reset it by clicking on the "Forgot your password?" link on the login page. You can also contact Lusha's customer support for further assistance.
