What is maileroo?
Maileroo is an email delivery and tracking service that allows users to send and track emails from their own email address.
How do I sign up for maileroo?
You can sign up for maileroo by visiting their website and filling out the registration form.
Can I use maileroo with any email service provider?
Yes, you can use maileroo with any email service provider as long as you have access to the SMTP settings for your email account.
Why am I receiving an error message when trying to log in to maileroo?
This could be due to entering incorrect login credentials. Make sure you are using the correct email address and password. If you continue to have issues, you may need to reset your password.
How do I reset my password for maileroo?
You can reset your password by clicking on the "Forgot password?" link on the login page and following the prompts.
Why am I unable to send emails through maileroo?
This could be due to incorrect SMTP settings. Double check your SMTP settings and make sure they are entered correctly.
How can I track the delivery of my emails in maileroo?
Maileroo provides real-time delivery tracking for your emails. You can view the status of your emails in the "Sent" tab of your maileroo account.
Can I schedule emails to be sent at a specific time using maileroo?
Yes, you can schedule emails to be sent at a specific time and date using the maileroo scheduler feature.
Why am I getting a "mailer limit exceeded" error message in maileroo?
This means you have reached your daily or monthly email sending limit. You can upgrade your plan to increase your sending limit.
How do I upgrade my maileroo plan?
You can upgrade your plan by logging into your maileroo account and clicking on the "Upgrade Plan" button. Choose the desired plan and follow the prompts to complete the upgrade.
Can I integrate maileroo with my CRM or email marketing software?
Yes, maileroo has integrations with popular CRM and email marketing software. Check their website for a full list of integrations.
Why am I getting a "bounce" notification for an email I sent through maileroo?
A bounce notification means that the email was undeliverable. This could be due to an invalid email address or the recipient's email server blocking the email.
How can I prevent my emails from bouncing in maileroo?
To reduce bounces, make sure you have a clean and updated email list, use a professional email address, and follow email deliverability best practices.
Why am I not receiving any email notifications from maileroo?
This could be due to incorrect notification settings. Check your notification settings in your maileroo account to make sure they are enabled.
Can I customize the email templates in maileroo?
Yes, you can customize the email templates in maileroo to match your branding and style.
How do I add multiple recipients to an email in maileroo?
You can add multiple recipients by separating their email addresses with a comma when composing your email.
Why is my email being marked as spam when I send it through maileroo?
This could be due to the content of your email or the email addresses you are sending to. Make sure to follow email marketing best practices to avoid emails being marked as spam.
Can I resend an email that has been previously sent through maileroo?
Yes, you can resend an email by finding it in the "Sent" tab of your maileroo account and clicking on the "Resend" button.
How do I cancel my maileroo subscription?
You can cancel your maileroo subscription by logging into your account and navigating to the "Account Settings" section. Click on "Cancel Subscription" and follow the prompts to confirm the cancellation.
Why is my email not showing up in the recipient's inbox?
This could be due to the email being filtered to the recipient's spam or junk folder. Ask the recipient to check those folders and mark the email as "not spam" to prevent this from happening in the future.
Can I track email opens and clicks in maileroo?
Yes, maileroo tracks email opens and clicks and provides this information in real-time on your account dashboard.
Why am I receiving a "file size limit exceeded" error when trying to attach a file to my email?
Maileroo has a file size limit of 25MB for attachments. If your file is larger than this, you will need to use a file-sharing service and include the download link in your email.
Can I add a personalized greeting to my emails in maileroo?
Yes, you can personalize your emails by adding variables such as the recipient's name when composing an email in maileroo.
How does maileroo ensure email deliverability?
Maileroo uses industry-leading deliverability practices, including proper authentication, email throttling, and email list hygiene, to ensure high deliverability rates.
Why am I receiving a "connection timeout" error when trying to send an email?
This could be due to a network issue. Check your internet connection and try again, or contact your IT support team for assistance.
Can I add attachments to my email through maileroo?
Yes, you can add attachments up to 25MB in size to your emails in maileroo.
How can I contact customer support for maileroo?
You can contact maileroo's customer support team through the live chat feature on their website or by emailing them at [email protected].
