What is mailpoet?
Mailpoet is a popular WordPress plugin that allows you to easily create and send newsletters, automated emails, and post notifications from your WordPress website.
How do I install mailpoet?
You can install mailpoet by going to your WordPress dashboard, selecting "Plugins," and clicking "Add New." Then, search for "mailpoet" and click "Install Now."
Why am I not receiving any emails from mailpoet?
There could be several reasons for this, such as incorrect email settings, being marked as spam, or errors with your server. You can troubleshoot this issue by following the steps outlined in this article: https://kb.mailpoet.com/article/91-not-receiving-emails
Can I send emails to specific groups or segments?
Yes, with mailpoet you can create different subscriber lists and send emails to specific groups or segments based on their interests or behaviors.
What payment options are available for mailpoet?
Mailpoet offers both a free version and a premium version with additional features. The premium version can be purchased with a monthly or yearly subscription.
Can I schedule emails to be sent at a specific time?
Yes, you can schedule emails to be sent at a specific time and date using the scheduling feature in mailpoet.
How many subscribers can I have with mailpoet?
The free version of mailpoet allows up to 1,000 subscribers, while the premium version has no subscriber limit.
Can I see the open and click-through rates of my sent emails?
Yes, mailpoet provides statistics on open and click-through rates for all of your sent emails.
What happens to my subscribers' data if I uninstall mailpoet?
Uninstalling mailpoet will remove any subscriber data that was stored within the plugin. It is recommended to export and save your subscriber list before uninstalling.
How can I add a signup form to my website?
A signup form can easily be added to your WordPress website by using the mailpoet form builder. You can find a detailed guide on how to do this here: https://kb.mailpoet.com/article/16-create-a-sign-up-form
Why am I getting a "fatal error" message when trying to send an email?
This could be caused by a conflict with another plugin, outdated server software, or insufficient memory. You can try troubleshooting the issue by following these steps: https://kb.mailpoet.com/article/131-fatal-error-sending-emails
Can I personalize emails with mailpoet?
Yes, you can personalize emails by using subscriber information, such as their name, in the email's subject line or content.
Is there a limit on the number of emails I can send per day?
The number of emails you can send per day depends on your server's email sending limit. You can contact your hosting provider to find out this limit.
How can I upgrade from the free to the premium version of mailpoet?
You can upgrade to the premium version of mailpoet by going to the "Mailpoet" tab in your WordPress dashboard and clicking on "Upgrade Now."
Why can't I see my emails when I preview them?
This could be due to a caching issue. Clear your browser's cache and try previewing the email again.
How can I change the sender name and email address for my emails?
You can change the sender name and email address by going to the "Settings" tab in your WordPress dashboard and clicking on "General."
Can I create automated newsletters with mailpoet?
Yes, you can create automated newsletters by setting up a welcome series or automating your blog posts to be sent as newsletters.
How do I access support for mailpoet?
You can access support for mailpoet by visiting their support site: https://kb.mailpoet.com/
Can I use mailpoet with other email marketing tools?
Mailpoet is designed to be a self-sufficient email marketing tool, but it can also be integrated with other email marketing services such as Mailchimp or Constant Contact.
Why am I unable to send emails to Gmail addresses?
This could be due to your server's IP address being blacklisted by Gmail. You can check your server's IP address here: https://www.spamhaus.org/lookup/
How can I customize the design of my emails?
You can customize the design of your emails using the drag-and-drop email builder in mailpoet. There are also pre-designed templates available for you to use.
Can I import subscribers from another email marketing service?
Yes, you can import subscribers from other email marketing services by using the import tool in mailpoet.
I forgot my mailpoet password, how do I reset it?
You can reset your password by clicking "Forgot your password?" on the mailpoet login page and following the steps.
Is mailpoet GDPR compliant?
Yes, mailpoet is fully GDPR compliant. You can find more information on their compliance here: https://kb.mailpoet.com/article/75-gdpr-compliance-in-mailpoet
How do I uninstall mailpoet?
To uninstall mailpoet, go to the "Plugins" section in your WordPress dashboard, find mailpoet, and click "Deactivate." Then, click "Delete" to completely remove the plugin.
Can I use mailpoet with a non-WordPress website?
No, mailpoet is only compatible with WordPress websites. However, you can try using their standalone email service: https://premium.mailpoet.com/
