Marketstack FAQ

Answers to your most common questions about Marketstack.

Quick, simple, and helpful information at a glance.

What is marketstack?
marketstack is a stock market data API that provides real-time, historical, and end-of-day market data for over 70,000 stock tickers across the world.
What types of market data does marketstack provide?
marketstack provides real-time, historical, and EOD (end-of-day) data for stocks, ETFs, mutual funds, foreign exchange rates, crypto-currencies, and stock market indexes.
How can I integrate marketstack into my website?
marketstack offers a comprehensive documentation that explains how to integrate the API into your website or application. You may also contact their support team for further assistance.
What programming languages does marketstack support?
marketstack supports popular programming languages such as Python, JavaScript, Java, PHP, and more. The full list of supported languages can be found in the API documentation.
How often is marketstack's data updated?
marketstack's data is updated in real-time for most data points, while EOD data is updated daily.
Can I get intraday data with marketstack?
No, marketstack does not provide intraday data. It offers real-time data and EOD data.
What regions does marketstack cover?
marketstack covers stock market data for over 70,000 tickers across the world, including the US, Canada, Europe, Asia, Africa, and Latin America.
What is the API rate limit for marketstack?
The API rate limit for marketstack varies depending on the subscription plan. The free plan has a limit of 1,000 API calls per month, while the paid plans have higher limits. You can find more information on the API rate limit in the documentation.
What is marketstack's pricing?
marketstack offers a free plan with limited features, as well as paid plans starting at $9.99 per month. You can find more information about pricing on their website.
Does marketstack offer a free trial?
No, marketstack does not offer a free trial. However, you can sign up for the free plan to test the API before upgrading to a paid plan.
How can I upgrade my marketstack plan?
You can upgrade your marketstack plan by logging into your account dashboard and selecting the desired plan. You will be prompted to enter your payment information and the upgrade will be processed immediately.
Can I cancel my marketstack subscription at any time?
Yes, you can cancel your marketstack subscription at any time by logging into your account dashboard and selecting the "cancel subscription" option. Your subscription will be cancelled at the end of the current billing cycle.
What happens if I exceed my API rate limit?
If you exceed your API rate limit, you will receive an error message and will need to wait until the next month for your limit to reset. You can also upgrade to a higher plan to increase your API rate limit.
Do I need an API key to use marketstack?
Yes, you need an API key to use marketstack. You can get a free API key by signing up for the free plan.
How can I get technical support for marketstack?
You can get technical support for marketstack by contacting their support team through their website or email.
Can I use marketstack for commercial purposes?
Yes, you can use marketstack for commercial purposes, but you must subscribe to one of their paid plans.
How secure is marketstack's API?
marketstack's API is highly secure as it uses HTTPS encryption to ensure all data transmitted between your application and their servers is encrypted. They also have security measures in place to prevent unauthorized access to their servers.
How accurate is marketstack's data?
marketstack's data is highly accurate, but it is not guaranteed to be 100% accurate. Market data can be subject to delays, errors, or omissions, and marketstack is not liable for any losses incurred due to inaccurate data.
Why am I receiving a "401 Unauthorized" error when making API calls?
This error means that the API key you are using is either incorrect or expired. Please make sure to use a valid API key for your account.
Why am I receiving a "404 Not Found" error when making API calls?
This error means that the endpoint you are trying to access does not exist. Please check the API documentation for the correct endpoint and parameters.
Why am I receiving a "429 Too Many Requests" error when making API calls?
This error means you have exceeded your API rate limit. You will need to upgrade to a higher plan or wait until your limit resets to make more API calls.
Why am I receiving a "500 Internal Server Error" when making API calls?
This error means there is an issue with the marketstack servers. Please try again later or contact their support team for assistance.
Can I get live support for marketstack?
No, marketstack does not offer live support but you can contact their support team through their website or email and they typically respond within one business day.
Can I access marketstack's data through Excel?
Yes, marketstack offers an Excel add-in that allows you to pull real-time market data into your spreadsheets. You can find more information on the add-in in their documentation.
Does marketstack offer enterprise solutions?
Yes, marketstack offers custom enterprise solutions for businesses with large-scale data needs. You can contact their sales team for more information.
Can I use marketstack's data for backtesting?
Yes, you can use marketstack's historical EOD data for backtesting your trading strategies.
How can I report a bug or error with marketstack?
If you encounter a bug or error with marketstack's API, you can report it by contacting their support team through their website or email. Please provide as much information as possible, such as the endpoint, error message, and any relevant code snippets.
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