Marvel Rivals FAQ

Answers to your most common questions about Marvel Rivals.

Quick, simple, and helpful information at a glance.

What is MarvelRivals?
MarvelRivals is an online gaming platform where players can collect and battle with their favorite Marvel characters.
How do I play MarvelRivals?
To play MarvelRivals, simply create an account and choose your desired game mode. You can then collect characters and compete against other players.
How do I create an account on MarvelRivals?
To create an account, go to the MarvelRivals website and click on the "Sign Up" button. You will need to provide a valid email address and create a username and password.
I forgot my password, how can I reset it?
You can reset your password by clicking on the "Forgot Password" link on the login page. You will receive an email with instructions on how to reset your password.
How do I collect characters in MarvelRivals?
You can collect characters by opening booster packs, purchasing them from the in-game store, or by trading with other players.
I'm getting an error when trying to open a booster pack, what should I do?
If you're getting an error when trying to open a booster pack, try clearing your browser's cache and cookies and then try again. If the issue persists, contact customer support for further assistance.
Can I play MarvelRivals on my mobile device?
At the moment, MarvelRivals is only available on desktop browsers. However, there are plans to release a mobile version in the future.
What are the system requirements for MarvelRivals?
To play MarvelRivals, you will need a desktop or laptop with a modern web browser and a stable internet connection.
I'm experiencing lag while playing, what can I do to fix it?
Lag can be caused by a slow internet connection or high server traffic. Try closing any other tabs or programs that may be using your internet connection and see if that improves the lag. If the issue persists, try playing during off-peak hours when there is less server traffic.
Can I trade characters with other players?
Yes, you can trade characters with other players by using the in-game trading feature.
How do I report a bug or issue in the game?
If you encounter a bug or issue in the game, you can report it by using the "Feedback" button located in the bottom right corner of the game screen. You can also send an email to the customer support team with a detailed description of the issue.
I accidentally sold a character, can I get it back?
Unfortunately, once a character has been sold, it cannot be retrieved. Be careful when selling characters and always double check before confirming the transaction.
Can I delete my account and start over?
Currently, there is no option to delete your account. However, you can contact customer support and request to have your account reset.
I'm having trouble with the game's audio, what can I do?
Make sure your volume is turned on and turned up. If you're still not hearing any audio, try clearing your browser's cache and cookies and then reload the game.
How do I change my username in MarvelRivals?
Unfortunately, you cannot change your username in MarvelRivals. You will need to create a new account if you wish to use a different username.
What should I do if I encounter another player using inappropriate language or behavior?
If you encounter another player using inappropriate language or behavior, you can report them by using the "Feedback" button or by sending an email to the customer support team.
Can I play MarvelRivals without an internet connection?
No, you need an internet connection to play MarvelRivals as it is an online game.
I can't seem to load the game, what could be the problem?
If you are having trouble loading the game, try refreshing the page or clearing your browser's cache and cookies. If the issue persists, it could be a problem with the game's server, in which case you should try again later.
How do I earn in-game currency?
In-game currency can be earned by completing daily challenges, participating in events, and winning battles.
Can I use real money to buy in-game currency?
Yes, you can purchase in-game currency with real money through the in-game store.
Are there any cheats or hacks available for MarvelRivals?
No, using cheats or hacks is against the game's terms of service and could result in your account being banned.
Where can I find the game's terms of service?
The game's terms of service can be found on the MarvelRivals website or by clicking on the "Terms of Service" link on the login page.
My game progress is not being saved, what should I do?
Make sure you are logged into your account and have a stable internet connection. If the issue persists, try clearing your browser's cache and cookies.
I'm having trouble connecting to the server, what can I do?
If you are having trouble connecting to the server, try refreshing the page or clearing your browser's cache and cookies. If the issue persists, it may be a problem with your internet connection.
How often are new characters added to the game?
New characters are added to the game periodically. You can stay updated by following the official MarvelRivals social media accounts.
Are there any age restrictions for playing MarvelRivals?
Yes, you must be at least 13 years old to play MarvelRivals. If you are under 13, you will need parental permission to create an account.