MATCHi FAQ

Answers to your most common questions about Matchi.

Quick, simple, and helpful information at a glance.

What is a matchi?
Matchi is a digital platform that connects individuals or teams looking for specific skills or expertise with those who possess them.
How do I sign up for a matchi account?
You can sign up for a matchi account by visiting the official website and clicking on the "Sign Up" button on the homepage. Alternatively, you can download the matchi app from the App Store or Google Play Store and sign up there.
What should I do if I can't log in to my matchi account?
If you are having trouble logging in to your matchi account, you can try resetting your password by clicking on the "Forgot Password" link on the login page. If that does not work, you can contact matchi's customer support for further assistance.
How do I edit my profile on matchi?
To edit your profile on matchi, log in to your account and click on the "Profile" tab. From there, you can make any necessary changes to your personal information or skills and expertise.
Can I delete my matchi account?
Yes, you can delete your matchi account at any time by logging in to your account and going to the "Settings" tab. From there, you can select the option to delete your account permanently.
How do I post a job on matchi?
To post a job on matchi, log in to your account and click on the "Post Job" button on the homepage. Fill out all the required information about the job and click "Submit" to post it on the platform.
How do I search for available jobs on matchi?
To search for available jobs on matchi, click on the "Jobs" tab on the homepage. You can then use keywords, filters, or location to narrow down your search results.
How do I connect with a potential match on matchi?
If you see a potential match for a job or project on matchi, you can click on their profile and click the "Connect" button. This will send a request to connect, and if they accept, you can start communicating with them.
What if I encounter an error message while using matchi?
If you encounter any error messages while using matchi, you can try refreshing the page or clearing your browser's cache. If the problem persists, you can contact matchi's customer support for further assistance.
How can I get help if I have a question or issue with matchi?
If you have any questions or issues with matchi, you can visit the FAQ page on the official website or contact matchi's customer support through email, phone, or live chat.
Is my personal information secure on matchi?
Matchi takes the security and privacy of its users seriously and uses encryption and other security measures to protect your personal information. You can also choose to make your profile and information visible to only those you connect with.
How can I report inappropriate behavior on matchi?
If you encounter any inappropriate behavior on matchi, you can report it by clicking on the "Report" button on the user's profile or job posting. You can also contact matchi's customer support and provide details of the incident.
I forgot to add a skill to my profile, can I add it later?
Yes, you can always edit your profile and add new skills or expertise at any time.
Can I choose to work remotely with a match on matchi?
Yes, you can communicate with and work remotely with a match on matchi if both parties agree to it.
What if I am not satisfied with the work done by my match on matchi?
If you are not satisfied with the work done by your match, you can discuss it with them and try to find a solution together. If necessary, you can also contact matchi's customer support for assistance.
How do I leave a review for a match on matchi?
To leave a review for a match on matchi, go to their profile and click on the "Leave a Review" button. You can then rate their work and leave a written review.
I didn't receive a response from a potential match, what should I do?
If a potential match does not respond to your connection request or message, you can reach out to other matches on matchi or consider posting a new job listing.
Can I schedule a consultation call with a match on matchi?
Yes, you can schedule a consultation call with a match on matchi by discussing it with them and finding a suitable time for both parties.
How do I pay for a service provided by a match on matchi?
The payment process for services provided by a match on matchi depends on the agreed-upon terms between both parties. Make sure to discuss and clarify this before starting work.
What if my payment is not processing on matchi?
If your payment is not processing on matchi, make sure you have entered the correct payment details and that your payment method is valid and has sufficient funds. If the problem persists, you can contact matchi's customer support for assistance.
How do I cancel a job on matchi?
To cancel a job on matchi, go to the "Jobs" tab and click on the job listing you want to cancel. From there, click on the "Edit Job" button and then select the option to cancel the job.
Can I dispute a payment on matchi?
If you encounter any issues with the payment process on matchi, you can contact matchi's customer support and they will assist you in resolving the dispute.
Is there a referral program on matchi?
Matchi does not currently have a referral program, but you can invite your connections to join the platform and work with you.
How can I change my payment method on matchi?
To change your payment method on matchi, go to the "Settings" tab and click on the "Payment Information" section. From there, you can add or edit your payment method.
Can I use matchi on my mobile device?
Yes, matchi has a mobile app available for download on the App Store and Google Play Store for convenience and accessibility.
How can I improve my chances of finding a good match on matchi?
To increase your chances of finding a good match on matchi, make sure to have a complete and detailed profile, communicate clearly with potential matches, and be open to considering a variety of profiles and skillsets.
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