Mediavine FAQ

Answers to your most common questions about Mediavine.

Quick, simple, and helpful information at a glance.

What is Mediavine?
Mediavine is an advertising management platform for website publishers.
Why am I seeing a "connection error" when trying to access my Mediavine dashboard?
This error is usually caused by a temporary server issue on our end. Try refreshing the page or clearing your cache and cookies. If the issue persists, please contact our support team.
How do I join Mediavine?
To join Mediavine, you need to have a website that meets our minimum traffic requirements and submit an application on our website.
What is the minimum traffic requirement to join Mediavine?
We require a minimum of 50,000 monthly sessions on your website to be eligible for our advertising services.
Why am I not receiving any ad revenue from Mediavine?
There are several possible reasons for this. The most common is a low ad fill rate, which means there aren't enough ads available to display on your website. Another reason could be that your ad settings are not optimized for the best performance. Please contact our support team for further assistance.
Why is my ad revenue fluctuating on a daily basis?
Ad revenue can vary daily due to factors such as ad placements, ad rates, and seasonal fluctuations in advertising demand.
Can I use other ad networks with Mediavine?
Yes, you can use other ad networks as long as they are not in direct competition with our services.
How often do I get paid by Mediavine?
We pay our publishers on a monthly basis, typically on the 10th of each month.
How can I track my ad performance with Mediavine?
You can track your ad performance in your Mediavine dashboard, which provides real-time data on impressions, clicks, and revenue.
Why are some of my ads not displaying correctly?
This could be due to a number of reasons, such as ad blockers, incorrect ad placements, or technical issues with our ad server. Please contact our support team for assistance.
Why am I seeing blank spaces or broken images instead of ads?
This could be due to slow internet connection, ad blockers, or technical issues on our end. Try refreshing the page or clearing your cache and cookies. If the issue persists, please contact our support team.
How can I report an issue with ad quality on my website?
Please report any issues with ad quality to our support team by filling out the contact form on our website.
Why do I need to use the Mediavine script on my website?
The Mediavine script ensures that your ads load correctly and helps us provide you with accurate reporting and revenue.
What happens if my website traffic drops below the minimum requirement after joining Mediavine?
If your traffic drops below the minimum requirement, we will work with you to find a solution. In some cases, we may have to pause our services until your traffic increases.
Can I change my ad placements after joining Mediavine?
Yes, you can change your ad placements at any time. However, we recommend consulting with our support team before making any significant changes.
How can I optimize my ad settings for better performance?
You can optimize your ad settings by following our best practices, which can be found in our help center or by consulting with our support team.
Can I use Mediavine on a non-English website?
Yes, Mediavine supports multiple languages, but English is the primary language used for our services and communications.
Why am I receiving a malware warning for my website with Mediavine ads?
This could be due to a false positive from your antivirus software. Our ads are safe and comply with industry standards. If you have any concerns, please contact our support team for further assistance.
How can I update my payment information with Mediavine?
You can update your payment information in your Mediavine dashboard under the "Payments" section.
Why am I seeing a "503 service unavailable" error on my website?
This error means that our ad server is temporarily experiencing high traffic and is unable to process all requests. Usually, this resolves itself within a few minutes.
Can I use Mediavine on a website with adult content?
No, we do not allow our services to be used on websites that contain adult content.
How do I contact Mediavine's customer support?
You can contact our customer support team through the contact form on our website or by emailing [email protected].
Why is my Mediavine dashboard showing a lower revenue than my Google AdSense account?
This could be due to a difference in ad rates or reporting methods. We recommend comparing your revenue over a longer period of time for a more accurate comparison.
Can I use Mediavine on a website that is still under construction?
No, we require websites to be live and functioning before joining Mediavine.
Why am I seeing a "no ad" error message on my website?
This could be due to a variety of reasons, such as ad blockers, slow internet connection, or technical issues. Please contact our support team for assistance.
How can I increase my website's ad revenue with Mediavine?
There are several ways to optimize your ad revenue, such as following our ad placement best practices, increasing website traffic, and utilizing ad settings that are optimized for your specific niche. Consult with our support team for personalized recommendations.
Does Mediavine have a referral program?
Yes, we offer a referral program for publishers who refer other websites to join Mediavine. Please visit our website for more information.
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