What is Meetergo?
Meetergo is an online meeting and event management platform that allows users to create and attend virtual events.
How do I create a Meetergo account?
To create a Meetergo account, go to www.meetergo.com and click on the Sign Up button. Follow the instructions to enter your information and create a password.
Why am I getting an error message when trying to join a meeting?
This may be due to a poor internet connection or a temporary issue with the Meetergo servers. Try refreshing the page or restarting your device and try again. If the problem persists, please contact Meetergo support for further assistance.
Can I record a meeting on Meetergo?
Yes, Meetergo offers a recording feature for meetings and events. Click on the Record button during the meeting to start recording.
I am unable to access my Meetergo account. What should I do?
Check that you are using the correct login credentials. If you have forgotten your password, you can reset it by clicking on the Forgot Password link on the login page. If you are still unable to access your account, please contact Meetergo support for further assistance.
What is the maximum number of participants allowed in a Meetergo meeting?
With a free Meetergo account, you can have up to 50 participants in a meeting. Paid plans allow for larger numbers of participants.
Can I change my username on Meetergo?
No, your username cannot be changed. However, you can change your display name by going to your profile settings.
How can I cancel my Meetergo subscription?
You can cancel your subscription by going to your account settings and clicking on the Cancel Subscription button. Please note that you will still have access to your subscription features until the end of your current billing cycle.
Why is my screen frozen during a meeting?
This may be due to a poor internet connection or a temporary issue with the Meetergo servers. Try refreshing the page or restarting your device and try again. If the problem persists, please contact Meetergo support for further assistance.
Can I join a Meetergo meeting without installing the app?
Yes, you can join a Meetergo meeting directly from your web browser without the need to download or install any software.
How do I invite people to a meeting on Meetergo?
You can invite people to a meeting by copying the meeting link and sharing it with them through email, messaging, or social media.
Is Meetergo available on mobile devices?
Yes, Meetergo has mobile apps available for both iOS and Android devices.
Does Meetergo offer translation services during meetings?
Yes, Meetergo offers live translation services for meetings in a variety of languages. You can access this feature by clicking on the Translation button during a meeting.
How long does a meeting recording stay on Meetergo?
Meeting recordings will be stored on Meetergo for 30 days, after which they will be deleted. You can download the recording to your device before it gets deleted.
Can I schedule recurring meetings on Meetergo?
Yes, you can schedule recurring meetings on Meetergo by selecting the frequency and date range for the meetings.
My audio is not working during a meeting. How can I fix this?
Check that your microphone and speakers are properly connected and turned on. If the problem persists, try exiting the meeting and rejoining. If the issue persists, please contact Meetergo support for further assistance.
How can I change my email address associated with my Meetergo account?
To change your email address, go to your account settings and click on the Edit button next to your current email address. Follow the instructions to update your email.
Does Meetergo support virtual backgrounds?
Yes, Meetergo offers a feature to add virtual backgrounds to your video during a meeting. You can choose from preloaded options or upload your own image.
Can I share my screen during a meeting on Meetergo?
Yes, you can share your screen with other participants by clicking on the Share Screen button during a meeting.
How can I report inappropriate behavior during a meeting on Meetergo?
You can report any inappropriate behavior to Meetergo support by emailing [email protected] or using the report feature within the meeting. Meetergo has a zero-tolerance policy for harassment or abuse.
Does Meetergo offer technical support?
Yes, Meetergo offers technical support through email, live chat, and phone. You can contact them 24/7 for assistance.
Can I schedule meetings for future dates on Meetergo?
Yes, you can schedule meetings for future dates by selecting the date and time when creating the meeting.
My video is not displaying during a meeting. What should I do?
Check that your webcam is properly connected and turned on. If the problem persists, try exiting the meeting and rejoining. If the issue persists, please contact Meetergo support for further assistance.
How can I change my profile picture on Meetergo?
To change your profile picture, go to your account settings and click on the Edit button next to your current profile picture. Follow the instructions to upload a new image.
Is Meetergo compatible with all browsers?
Meetergo is compatible with Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. We recommend using the latest version of these browsers for optimal performance.
Can I invite someone to join a meeting while it is in progress?
Yes, you can invite someone to join a meeting in progress by clicking on the Invite button and copying the meeting link to share with them.
Why am I experiencing lag or delays during a meeting?
This may be due to a poor internet connection or a temporary issue with the Meetergo servers. Try refreshing the page or restarting your device and try again. If the problem persists, please try using a wired internet connection or contact Meetergo support for further assistance.
