Meetic FAQ

Answers to your most common questions about Meetic.

Quick, simple, and helpful information at a glance.

What is Meetic?
Meetic is an online dating platform where individuals can connect and meet new people for potential romantic relationships.
How can I create a Meetic account?
You can create a Meetic account by filling out the registration form on their website or through their mobile app.
I forgot my password, how can I reset it?
You can reset your password by clicking on the Forgot password link on the login page and following the instructions.
Can I change my username on Meetic?
No, your username cannot be changed as it is your unique identifier on the platform.
How can I edit my profile information?
You can edit your profile information by clicking on the Edit profile button on your profile page and making the necessary changes.
What are the photo guidelines for Meetic profiles?
Meetic has specific guidelines for profile photos, such as not including any explicit or offensive content and making sure your face is clearly visible.
Can I block or report someone on Meetic?
Yes, you can block or report someone on Meetic by going to their profile page and clicking on the Report or Block button.
Im not receiving any matches, what could be the reason?
There could be several reasons for not receiving matches, such as having a narrow search criteria or not having a complete profile.
Im getting too many matches, how can I narrow them down?
You can narrow down your matches by adjusting your search criteria or using the advanced filters available on Meetic.
Why am I not able to send messages to certain people?
If you are not able to send messages to certain people, it could be because they have either blocked or reported you.
How can I cancel my subscription on Meetic?
You can cancel your subscription on Meetic by going to your account settings and selecting Cancel my subscription under the Subscription tab.
I accidentally deleted my account, can I recover it?
No, once an account is deleted, it cannot be recovered. You will need to create a new account if you wish to use Meetic again.
How can I deactivate my Meetic account?
You can deactivate your Meetic account by going to your account settings and selecting Deactivate my account under the Subscription tab.
Why am I seeing the same profiles over and over again?
This could be because you have already swiped left or right on those profiles, or they fit your search criteria and are among the top results.
Why am I not receiving any responses to my messages?
This could be because the person has not seen your message yet, or they are not interested in responding.
Can I use Meetic on my phone?
Yes, you can use Meetic on your phone by downloading their mobile app from the App Store or Google Play Store.
How can I change my search preferences?
You can change your search preferences by going to your account settings and selecting Search criteria under the Search tab.
I keep receiving error messages while using Meetic, what should I do?
Make sure you have a stable internet connection and try clearing your browsers cache. If the problem persists, you can contact Meetics customer service for assistance.
Are there any safety measures in place on Meetic?
Yes, Meetic has safety measures such as ID verification and a moderation team to remove any suspicious or inappropriate profiles.
Can I use Meetic for free?
Meetic offers a free trial period, but after that, you will need a subscription to access all their features.
Can I pay for my subscription using PayPal?
Yes, Meetic accepts PayPal as a payment method for subscriptions.
What are the different subscription plans available on Meetic?
Meetic offers different subscription plans that vary in duration and features. You can find more information about them on their website.
What should I do if I encounter a fake profile on Meetic?
You can report the profile to Meetics customer service and they will take necessary actions to remove it.
How can I provide feedback or suggestions to Meetic?
You can provide feedback or suggestions to Meetic by sending an email to their customer service or using the Contact us form on their website.
Does Meetic have a blog or other resources for dating advice?
Yes, Meetic has a blog called The Meetic Corner where they share dating advice and tips.
How can I download my profile information from Meetic?
You can download your profile information by going to your account settings and selecting Export my data under the Privacy tab.
Is my personal information safe on Meetic?
Meetic takes measures to keep your personal information safe, but as with any online platform, it is always a good idea to be cautious and protect your privacy.