Mentimeter FAQ

Answers to your most common questions about Mentimeter.

Quick, simple, and helpful information at a glance.

What is Mentimeter?
Mentimeter is a popular online tool for creating interactive presentations and polls.
How do I sign up for Mentimeter?
To sign up for Mentimeter, go to their website and click on the "Sign up" button in the top right corner.
Can I use Mentimeter for free?
Yes, Mentimeter offers a free plan with limited features. You can upgrade to a paid plan for more options.
How do I create a presentation in Mentimeter?
To create a presentation, log in to your Mentimeter account and click on the "Create Presentation" button.
Can I add images or videos to my Mentimeter presentation?
Yes, you can add images and YouTube videos to your Mentimeter presentation.
What type of presentations can be created using Mentimeter?
Mentimeter offers a variety of presentation types, including polls, word clouds, multiple-choice quizzes, and more.
Can I embed a Mentimeter presentation on my website?
Yes, you can embed a Mentimeter presentation on your website by using the embed code provided.
How many people can participate in a Mentimeter presentation?
Mentimeter allows up to 2,000 participants for live presentations and 1,000 for self-paced presentations.
Can I download my Mentimeter presentation as a PDF or PowerPoint file?
Yes, you can download your Mentimeter presentation as a PDF or PowerPoint file by using the "Export" feature.
How do I share my Mentimeter presentation with others?
You can share your Mentimeter presentation by sending the link, presenting it in person, or embedding it on a website.
Can I customize the design of my Mentimeter presentation?
Yes, with a paid plan, you can customize the design of your Mentimeter presentation by adding your own logo and changing the colors and fonts.
What happens if I lose my internet connection during a live presentation?
If you lose your internet connection, Mentimeter will try to reconnect automatically. If it is unable to do so, your presentation will be paused until the connection is restored.
Why am I unable to save my changes in Mentimeter?
If you are unable to save your changes, make sure you are signed in to your account and have a stable internet connection.
How do I delete a presentation in Mentimeter?
To delete a presentation, click on the "Presentation List" tab and hover your cursor over the presentation you want to delete. Click on the trash icon that appears and confirm the action.
What is the maximum number of slides I can have in a Mentimeter presentation?
Mentimeter allows a maximum of 100 slides per presentation.
Can I use Mentimeter without an internet connection?
No, Mentimeter is an online tool and requires an internet connection to function.
How do I report an issue or bug in Mentimeter?
To report an issue or bug, you can reach out to Mentimeter's customer support team or submit a support ticket on their website.
Why am I unable to log in to my Mentimeter account?
If you are unable to log in, make sure you are using the correct login credentials and that your internet connection is stable.
Is Mentimeter compatible with all browsers?
Mentimeter is compatible with most modern browsers. However, for the best experience, it is recommended to use Google Chrome.
What should I do if I encounter an error message in Mentimeter?
If you encounter an error message, try refreshing the page, clearing your browser's cache, or using a different browser. If the issue persists, reach out to Mentimeter's customer support.
How do I cancel my Mentimeter subscription?
To cancel your subscription, go to your account settings and click on "Subscription." From there, you can choose to downgrade to a free plan or cancel your subscription entirely.
Why is my Mentimeter presentation loading slowly?
A slow internet connection or a large number of participants can cause a Mentimeter presentation to load slowly.
Can I use Mentimeter for voting in elections or other official functions?
No, Mentimeter is not suitable for official voting or elections as it does not guarantee accuracy or anonymity.
How do I change the language in Mentimeter?
To change the language, click on the three lines in the top left corner, select "Settings," and choose your preferred language.
Is there a limit to the number of questions I can add in a Mentimeter presentation?
No, there is no limit to the number of questions you can add in a Mentimeter presentation.
Can I collaborate with others on a Mentimeter presentation?
Yes, with a paid plan, you can invite others to collaborate with you on a Mentimeter presentation.
What is the difference between Mentimeter and other presentation tools like PowerPoint or Keynote?
Unlike traditional presentation tools, Mentimeter allows for real-time audience participation and interaction, making presentations more engaging and interactive.