MetService FAQ

Answers to your most common questions about MetService.

Quick, simple, and helpful information at a glance.

What is Metservice?
Metservice is a weather forecasting agency in New Zealand.
How accurate is Metservice's weather forecast?
Metservice uses advanced technology and data to provide accurate weather forecasts. However, weather can be unpredictable and there may be some variations in the forecast.
Is there a cost to use Metservice?
No, Metservice is a free service provided by the New Zealand government.
How often is the weather forecast updated on Metservice?
The weather forecast is updated at least four times a day, with additional updates during severe weather events.
What type of weather information does Metservice provide?
Metservice provides detailed and accurate information about current and future weather conditions, including temperature, precipitation, wind speed, and more.
Can I access Metservice on my mobile phone?
Yes, you can access Metservice's website on your mobile phone's browser or download their app for easier access.
How can I report an error in the weather forecast on Metservice?
If you notice an error in the weather forecast, you can report it by filling out a feedback form on Metservice's website.
What does the "Severe Weather Watch/Warning" mean on Metservice?
A Severe Weather Watch means that there is a chance of severe weather in the next few days, while a Severe Weather Warning means that severe weather is expected within the next 24 hours.
How can I stay updated on severe weather alerts from Metservice?
You can sign up for email or text alerts on Metservice's website to stay informed about severe weather in your area.
Can I access historical weather data on Metservice?
Yes, you can access historical weather data on Metservice's website by selecting the "Past Weather" option on the homepage.
How can I view weather radar images on Metservice?
Weather radar images can be viewed on Metservice's website under the "Radar" tab. You can also find them on the app.
What should I do if I receive an error message on Metservice?
If you receive an error message, try refreshing the page, clearing your browser's cache, or accessing Metservice on a different device.
Why is the weather forecast on Metservice different from other weather apps?
Each weather forecasting agency uses different data and technology, which may result in variations in their forecasts. Metservice's forecast is specifically tailored to New Zealand's weather patterns.
Can I customize the weather information I see on Metservice?
Yes, you can customize which weather information you want to see on the homepage by selecting the "Settings" option.
How can I find out the UV index for my location on Metservice?
The UV index can be found on Metservice's website under the "Weather Data" tab, or by searching for your location on the "UV and Sun Protection" page.
What do the colors on the weather map represent on Metservice?
The colors on the weather map represent different types of weather conditions. You can find a legend explaining the colors on the map.
How can I get help using Metservice?
You can find help and support on Metservice's website, or you can contact their customer service team for further assistance.
Can I access Metservice in other languages?
Yes, Metservice has a language option to toggle between English and Mori on their website and app.
How can I find out the sunrise and sunset times on Metservice?
The sunrise and sunset times can be found on Metservice's website or app under the "Astronomy" tab.
Does Metservice forecast for specific events, such as sports games or concerts?
No, Metservice provides general weather forecasts, but you can use their hourly forecast to plan for specific events.
Does Metservice provide marine weather information?
Yes, Metservice provides marine weather forecasts, including wind, wave, and swell conditions, for New Zealand's coastal and oceanic areas.
What should I do if I encounter an error on the Metservice app?
If you encounter an error on the app, try updating to the latest version, or uninstall and reinstall the app to see if that resolves the issue.
How can I view weather satellite images on Metservice?
Weather satellite images can be viewed on Metservice's website under the "Satellite" tab.
Can I access road condition information on Metservice?
Yes, you can access current road conditions and hazards on Metservice's website under the "Traffic" tab.
What should I do if I experience slow loading times on Metservice?
If you experience slow loading times, try clearing your browser's cache and cookies, or accessing Metservice on a stronger internet connection.
Where can I find information about climate change and its impact on New Zealand on Metservice?
You can find information about climate change and its impact on New Zealand on Metservice's website under the "Climate Change" tab.
How can I provide feedback or suggestions to Metservice?
You can provide feedback or suggestions by filling out a feedback form on Metservice's website or sending them an email.