Microsoft Authenticator FAQ

Answers to your most common questions about Microsoft Authenticator.

Quick, simple, and helpful information at a glance.

How do I set up an account for this service?
To set up an account, you will need to download the app and follow the prompts to create a username and password.
Can I use this service on multiple devices?
Yes, you can set up this service on multiple devices and use it to securely log in to various accounts.
What do I do if I lose access to my phone or the app?
If you lose access to your phone or the app, you can use your backup codes or contact your account provider for assistance in resetting your access.