Milaap FAQ

Answers to your most common questions about Milaap.

Quick, simple, and helpful information at a glance.

What is Milaap?
Milaap is an online crowdfunding platform that enables people to raise and donate money for various causes such as healthcare, education, and disaster relief.
How do I create a campaign on Milaap?
To create a campaign on Milaap, first, sign up for an account, then click on "Start a Campaign" and fill in the required information about your cause. You can then share your campaign with others to start raising funds.
Can I donate to a campaign without creating an account on Milaap?
Yes, you can donate to a campaign without creating an account. Simply click on the "Donate Now" button on the campaign page and follow the instructions to complete the donation.
How can I make a donation on Milaap?
To make a donation on Milaap, you can either browse the campaigns and choose one to donate to or directly donate to a specific campaign through a shared link. Follow the instructions on the donation page to complete the process.
What are the accepted payment methods on Milaap?
Milaap accepts donations through various payment methods, including credit/debit cards, net banking, and digital wallets like PayTM and PayPal.
Is my donation on Milaap tax-deductible?
Whether your donation is tax-deductible or not depends on the cause and the tax laws of your country. You can contact Milaap support for more information on tax-deductibility.
How much of my donation goes to the cause on Milaap?
Milaap charges a platform fee of 5% on donations to cover its operational costs. The remaining amount goes directly to the recipient.
Can I get a refund for my donation on Milaap?
Milaap operates a strict no-refund policy. Once a donation is made, it cannot be refunded.
Can I edit my campaign or donation on Milaap?
Yes, you can edit your campaign or donation within a specific time limit by contacting Milaap support. However, certain changes, such as the campaign goal, cannot be edited.
Why is my donation failing on Milaap?
There could be various reasons for a donation to fail, such as an incorrect payment method, insufficient funds, or a technical issue. Please check the information entered and try again. If the issue persists, contact Milaap support.
Can I make a donation anonymously on Milaap?
Yes, you can choose to donate anonymously on Milaap. Your name and email address will not be displayed on the campaign page.
Is Milaap a safe platform to donate?
Yes, Milaap uses secure payment gateways and follows strict privacy policies to ensure the safety of donations.
How do I contact Milaap support?
To contact Milaap support, you can fill out the contact form on the website or send an email to [email protected].
What is a fundraiser on Milaap?
A fundraiser on Milaap is an individual or organization who creates and manages a campaign to raise funds for a specific cause.
Can I report a fraudulent campaign on Milaap?
Yes, if you suspect a campaign on Milaap to be fraudulent, you can report it to Milaap support. They will investigate and take necessary actions.
Can I leave a comment on a campaign on Milaap?
Yes, you can leave a comment on a campaign by clicking on the "Leave a Comment" button on the campaign page.
Why is my campaign not getting any donations on Milaap?
There could be various reasons for a campaign not getting donations, such as insufficient promotion or a lack of an emotional appeal. You can contact Milaap support for tips on how to improve your campaign's chances of getting donations.
Can I withdraw the money raised on Milaap?
Yes, as a fundraiser, you can withdraw the money raised once the campaign ends and the funds are withheld for any discrepancies.
What happens if the campaign goal is not met on Milaap?
If the campaign goal is not met, the funds raised will still be transferred to the fundraiser, minus the platform fee.
How long does it take to receive the funds raised on Milaap?
It typically takes 3-5 business days for the fundraiser to receive the funds raised on Milaap, depending on the payment method chosen.
Why is my campaign not visible in the search results on Milaap?
Your campaign may not show up in the search results if it does not have enough activity, or if it violates Milaap's policies. Contact Milaap support for assistance.
Can I download a tax receipt for my donations on Milaap?
Yes, you can download or request a tax receipt for your donations by contacting Milaap support.
What do I do if I encounter an error message on Milaap?
If you encounter an error message on Milaap, try reloading the page or using a different browser. If the error persists, contact Milaap support for assistance.
Can I share my campaign on social media on Milaap?
Yes, you can share your campaign on various social media platforms through the share buttons provided on the campaign page.
How can I track the progress of a campaign on Milaap?
You can track the progress of a campaign by visiting the campaign page and checking the donation amount and number of donors.
Can I change the currency of my campaign on Milaap?
No, once a campaign is created, the currency cannot be changed. Make sure to choose the correct currency while creating the campaign.
How do I delete my Milaap account?
To delete your Milaap account, contact Milaap support and request for account deletion. Note that this action is irreversible, and you will lose access to your campaigns and donations.
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