What is MOHELA?
MOHELA is the Missouri Higher Education Loan Authority, a student loan servicer based in Missouri.
How do I contact MOHELA?
You can contact MOHELA by calling 1-888-866-4352 or by logging into your account on their website and sending a message.
What types of student loans does MOHELA service?
MOHELA services federal and private student loans, including Direct loans, Parent PLUS loans, and private student loans.
I am having trouble logging into my MOHELA account. What should I do?
First, try resetting your password. If that doesn't work, you can contact MOHELA for assistance.
I have noticed an error on my MOHELA account. How can I get it resolved?
If you believe there is an error on your account, you should contact MOHELA as soon as possible to get it resolved.
Can I change my due date for my MOHELA loan payments?
MOHELA may allow you to change your due date, but you will need to contact them to make the request.
What happens if I miss a payment on my MOHELA loan?
If you miss a payment, it could affect your credit score and you may be charged a late fee. You should contact MOHELA to discuss your options and avoid defaulting on your loan.
How do I make payments on my MOHELA loan?
You can make payments on your MOHELA loan through their website, by phone, or by mail.
Can I set up automatic payments for my MOHELA loan?
Yes, you can set up automatic payments through your MOHELA account.
I am experiencing financial hardship and am struggling to make payments on my MOHELA loan. What should I do?
You should contact MOHELA as soon as possible to discuss your options, such as income-driven repayment plans or forbearance.
What is forbearance and how can it help me with my MOHELA loan?
Forbearance is a temporary postponement of your loan payments. It can help you if you are experiencing financial hardship or other difficulties.
My loan is in default with MOHELA. What should I do?
You should contact MOHELA to discuss rehabilitation or consolidation options to get your loan out of default.
I received a notification from MOHELA about my loan being transferred to them. What does this mean?
Your loan has been transferred from your previous loan servicer to MOHELA. You will now make payments and communicate with MOHELA about your loan.
Can I apply for loan forgiveness through MOHELA?
MOHELA does not process or approve loan forgiveness applications. You will need to contact the appropriate organization, such as the Department of Education, for any loan forgiveness options.
I am receiving multiple calls from MOHELA. Is this a scam?
MOHELA may contact borrowers to discuss their loans, but if you are unsure, you can always contact them directly to verify the legitimacy of the call.
Can I change my repayment plan with MOHELA?
Yes, you can contact MOHELA to discuss changing your repayment plan. Keep in mind that changing your repayment plan could result in a different monthly payment amount and total interest paid.
I received an email from MOHELA asking for personal information. Is this normal?
MOHELA may request personal information for specific purposes, such as verifying your identity or income. If you are unsure, you can always contact them directly to verify the legitimacy of the email.
I am trying to make a payment, but it keeps getting declined. What should I do?
First, make sure you have enough funds in your account. If the payment continues to be declined, contact MOHELA to troubleshoot the issue.
I am a parent who took out a Parent PLUS loan through MOHELA. Can my child make payments on this loan?
Yes, your child can make payments on this loan. They will need to be added as an authorized payer on your account.
I have a private student loan with MOHELA. Can I refinance it?
Yes, MOHELA offers refinancing options for private student loans. You can contact them for more information.
I am unable to make payments on my MOHELA loan due to a natural disaster. What should I do?
You can request a forbearance or apply for loan deferment due to a natural disaster. Contact MOHELA for help with this process.
My tax return was taken to pay off my MOHELA loan. How can I prevent this in the future?
You can contact MOHELA to discuss repayment options that may protect your tax return in the future.
Can I track my payments and loan balance on the MOHELA website?
Yes, you can log into your account on the MOHELA website to track your payments and loan balance.
I am no longer able to make payments on my MOHELA loan due to permanent disability. What should I do?
You may qualify for loan discharge due to your disability. Contact MOHELA for assistance with this process.
I received a refund check from MOHELA. What does this mean?
A refund check from MOHELA could mean that you overpaid on your loan or that your loan was paid in full. You can contact MOHELA for more information.
I have multiple loans with MOHELA. Can I consolidate them?
MOHELA does offer loan consolidation options for eligible loans. You can contact them for more information.
