What is Mollie?
Mollie is a payment service provider that offers online payment solutions for businesses.
How can I integrate Mollie on my website?
You can integrate Mollie on your website by using one of their plugins or by implementing their API in your website's code.
What currencies does Mollie support?
Mollie supports over 20 major currencies, including USD, EUR, and GBP.
Can I use Mollie for recurring payments?
Yes, Mollie offers a subscription service that allows for recurring payments.
I received a "Payment Method Not Available" error message. What does it mean?
This error message means that the selected payment method is not available for the customer's country or account.
Can I customize the payment page of Mollie?
Yes, Mollie offers customizable payment pages so you can match your brand's design.
How can I refund a customer's payment through Mollie?
You can easily issue a refund through the Mollie dashboard or via their API.
I'm getting an "Invalid API Key" error message. What should I do?
Make sure you are using the correct API key. You can find your API key in your Mollie account dashboard.
Does Mollie charge any fees for transactions?
Yes, Mollie charges a transaction fee for each successful payment, depending on the payment method used.
Can I use Mollie on my mobile app?
Yes, Mollie offers mobile SDKs for Android and iOS apps.
I received an "Amount too low" error message. What does it mean?
This error message means that the payment amount is below the minimum limit set by Mollie for that specific payment method.
How long does it take for funds to be transferred to my bank account?
Funds are usually transferred within 1-2 business days, but it can take up to 5 business days depending on your bank.
Is Mollie compatible with my website's CMS?
Mollie offers plugins and integrations for many popular CMS platforms such as WordPress, Shopify, and Magento.
I received a "Payment Failed" error message. What should I do?
This error message means that the payment was declined by the customer's bank. You can ask the customer to try a different payment method or contact their bank for more information.
Can I set up multiple websites or stores under one Mollie account?
Yes, Mollie allows you to manage multiple websites or stores under one account.
I'm getting an "Unknown API Client Error" message. What does it mean?
This error message means that there was an issue with the request. Check the request parameters and try again.
Can I accept credit card payments through Mollie?
Yes, Mollie supports credit card payments through Visa, Mastercard, and American Express.
How can I view my transaction history on Mollie?
You can view your transaction history in your Mollie dashboard or by using their transaction API.
I received an "Invalid Signature" error message. What does it mean?
This error message means that the provided signature for the transaction does not match the one generated by Mollie. Check the signature and try again.
Can I set up automatic payment reminders with Mollie?
Yes, Mollie offers a payment reminder service that sends automatic reminders to customers for overdue payments.
Is Mollie PCI compliant?
Yes, Mollie is fully PCI compliant to ensure the security of customer payments.
How can I contact Mollie for support?
You can contact Mollie through their support page or by emailing [email protected].
My transaction is showing as "Cancelled." What does it mean?
This means that the customer has cancelled the payment request. You can reach out to the customer to complete the payment or issue a new request.
Can I set up a minimum or maximum purchase amount for a specific payment method?
Yes, Mollie allows you to set minimum and maximum limits for each payment method on your website.
I received a "Payment Expired" error message. What does it mean?
This error message means that the payment request has expired. You can resend the request to the customer or issue a new one.
Can I use Mollie for international payments?
Yes, Mollie supports international payments for customers using payment methods available in their country.
Where can I find my Mollie API keys?
You can find your API keys in your Mollie account dashboard under the "Developer" tab.
I received a "Transaction Not Found" error message. What should I do?
This error message means that the requested transaction cannot be found in the Mollie system. Check the ID and try again.
