Why am I not seeing any results when searching on momondo?
This could be due to a few reasons: 1. Your search filters are too specific. Try broadening your search criteria. 2. There may not be any available flights or accommodations for your chosen dates and destination. 3. Your internet connection may be weak, causing issues with loading the results.
Why do I keep getting an error message when trying to book a flight on momondo?
The error message could be due to a few reasons: 1. Your flight may no longer be available as someone else may have booked it first. 2. Your payment method may not be accepted by the airline. 3. Your internet connection may be weak, causing issues with completing the booking process.
Why am I being charged extra fees when booking on momondo?
Momondo is a flight and hotel comparison site, so the final price may include additional fees such as taxes, baggage fees, or booking fees. Make sure to read the fine print before booking to avoid any surprise fees.
How can I change or cancel my flight or hotel reservation booked through momondo?
You will need to reach out to the airline or hotel directly to discuss changing or canceling your reservation. Momondo is a comparison site and does not handle reservations or changes.
Why can't I select the specific seat or room I want when booking through momondo?
Momondo is a comparison site and does not handle reservations or seat/room assignments. You will need to reach out to the airline or hotel directly to request a specific seat or room.
Why am I being redirected to a different website when trying to book a flight on momondo?
Momondo is a comparison site and may redirect you to another website to complete your booking. This ensures you get the best and most up-to-date prices from various sources.
How can I get a refund for a flight or hotel booked through momondo?
You will need to reach out to the airline or hotel directly to request a refund. Momondo is a comparison site and does not handle refunds.
Why am I being asked to verify my identity when booking a flight on momondo?
Airlines may require additional verification for security purposes, especially for international flights. Make sure to have your passport or government-issued ID ready when booking.
Why do I keep encountering technical issues on momondo's website?
This could be due to a few reasons: 1. You may have a slow internet connection. Try reloading the page or using a different browser. 2. There may be temporary technical difficulties on the website. Try again later. 3. Your device or browser may not be compatible with the website.
How can I be sure that the prices shown on momondo are accurate and up-to-date?
Momondo works with various airlines and travel providers to provide the most accurate and up-to-date prices. However, prices are subject to change and it is best to confirm the final price before completing your booking.
Can I purchase travel insurance through momondo?
Yes, momondo offers travel insurance options through their partners. Make sure to read the terms and conditions carefully before purchasing.
Are there any hidden fees when booking through momondo?
No, momondo does not charge any additional fees for booking through their website. However, the final price may include additional fees from airlines or hotels.
Why am I being shown results for flights that depart or arrive at different airports than my initial search?
Momondo offers the option to search for nearby airports when there may be better deals available. Make sure to carefully check the details of your booking before completing the booking process.
How can I get in touch with momondo for assistance?
You can contact momondo's customer service team through their website or via phone. Their contact information can be found under the "help" section of the website.
Is my personal information safe when booking through momondo?
Momondo takes the security of their users' personal information very seriously and uses measures such as SSL encryption to protect sensitive data.
Why am I not seeing any results when searching for a specific airline on momondo?
Momondo searches for the best deals from multiple sources, so not all airlines may be included in the results. Try searching directly on the airline's website for more options.
Can I book a multi-city trip on momondo?
Yes, you can search for flights to multiple destinations on momondo. Simply select the "multi-city" option when entering your search criteria.
How do I know if my flight on momondo is a codeshare flight?
Codesharing is when an airline shares its flight with another airline. You can usually find this information in the flight details and on your booking confirmation.
Is there a mobile app for momondo?
Yes, there is a free mobile app available for download on both iOS and Android devices.
Can I book a flight or hotel for someone else on momondo?
Yes, you can book for another person using your own account on momondo. Just make sure to enter their correct information when making the reservation.
Why am I not receiving my booking confirmation email from momondo?
The confirmation email may have ended up in your spam or junk folder. If not, make sure to check that your email address was entered correctly and reach out to the airline or hotel to confirm your reservation.
Can I search for flights without specific dates on momondo?
Yes, momondo offers a "flexible dates" option where you can search for the cheapest deals within a specific time frame.
Why am I not receiving my online check-in information for my flight booked through momondo?
Some airlines do not offer online check-in for flights booked through third-party websites. Make sure to check the airline's website for more information or contact them directly.
Are there any discounts or promo codes available for flights booked through momondo?
From time to time, there may be promotional offers available on momondo's website. Make sure to check their website and social media pages for updates on any current offers.
How can I provide feedback about my experience using momondo?
Momondo welcomes feedback and suggestions from their users. You can contact their customer service team with your feedback or leave a review on their website.
