MoneyLion FAQ

Answers to your most common questions about MoneyLion.

Quick, simple, and helpful information at a glance.

How do I sign up for a MoneyLion account?
You can sign up for a MoneyLion account by downloading the app or visiting the website and following the prompts to create an account.
What services does MoneyLion offer?
MoneyLion offers a range of financial services such as personal loans, credit monitoring, investment accounts, and a mobile banking platform.
Can I link my bank accounts to my MoneyLion account?
Yes, you can link your bank accounts to your MoneyLion account for easier budgeting and tracking of your finances.
How can I apply for a personal loan through MoneyLion?
You can apply for a personal loan through the MoneyLion app or website. Simply provide your personal and financial information, and if approved, you will receive the funds in your linked bank account.
Is there an annual fee for using MoneyLion?
Yes, there is a $19.99 annual fee for using MoneyLion's services, but you can avoid this fee by simply using the app or website at least once a month.
What is the maximum amount I can borrow with a MoneyLion loan?
MoneyLion offers loans up to $35,000, depending on your creditworthiness and other factors.
How long does it take to receive loan funds from MoneyLion?
If your loan is approved, the funds will be automatically deposited into your linked bank account within one to two business days.
Can I repay my MoneyLion loan early?
Yes, you can repay your MoneyLion loan early without incurring any prepayment penalties.
What credit score is needed to be approved for a MoneyLion loan?
MoneyLion does not have a minimum credit score requirement, but a higher credit score can increase your chances of getting approved for a loan.
How can I improve my credit score with MoneyLion?
MoneyLion offers a credit monitoring service that provides insights and tips on how to improve your credit score.
I am having trouble linking my bank account to my MoneyLion account. What should I do?
Please make sure you are providing the correct login information for your bank account. If the issue persists, you can contact MoneyLion's customer support for assistance.
Can I use MoneyLion if I have bad credit?
Yes, MoneyLion offers credit building tools and resources that can help improve your credit score over time.
I am receiving an error message while trying to log into my MoneyLion account. What should I do?
First, make sure you are entering the correct login information. If you are still unable to access your account, you can reset your password or contact customer support for further assistance.
Does MoneyLion charge any late fees?
Yes, MoneyLion may charge a late fee for missed or late loan payments. It is important to make your payments on time to avoid incurring fees.
Can I cancel my MoneyLion account?
Yes, you can cancel your MoneyLion account at any time by contacting customer support. Keep in mind that canceling your account will also close any open loans you have with MoneyLion.
Is my personal and financial information secure with MoneyLion?
Yes, MoneyLion uses advanced encryption and security measures to protect your information. They also have strict privacy policies in place.
Can I use MoneyLion outside of the United States?
No, MoneyLion is only available to residents of the United States at this time.
I am having trouble accessing the MoneyLion app. What should I do?
You can try restarting your device and clearing the app's cache. If the issue persists, you can contact customer support for assistance.
What happens if I have insufficient funds for a loan payment?
MoneyLion may charge a non-sufficient funds fee if your loan payment is rejected due to insufficient funds. It is important to have enough funds in your account to cover loan payments.
Can I make extra payments towards my MoneyLion loan?
Yes, you can make extra payments towards your loan, which can help you pay off the loan faster and potentially save on interest.
How do I close my MoneyLion investment account?
You can close your MoneyLion investment account by contacting customer support and completing the necessary steps.
Is there a minimum investment amount for MoneyLion's investment account?
Yes, the minimum investment amount for a MoneyLion investment account is $50.
Can I transfer money from my MoneyLion investment account to my bank account?
No, you cannot transfer money directly from your investment account to your bank account. You would need to sell your investments and then transfer the funds to your bank account.
Can I withdraw money from my MoneyLion investment account at any time?
Yes, you can withdraw money from your investment account at any time, but keep in mind that there may be tax consequences for early withdrawals.
I received an email from MoneyLion stating that my account has been frozen. What should I do?
If your account has been frozen, it means that there may be suspicious or fraudulent activity on your account. Contact customer support immediately to resolve the issue.
I accidentally made a loan payment twice. Can I get a refund?
Yes, if you accidentally made a duplicate loan payment, you can contact customer support for a refund.
Is MoneyLion a bank?
No, MoneyLion is not a bank. It is a financial services platform that partners with FDIC-insured banks to provide services such as mobile banking and personal loans.
Where can I find more information about MoneyLion's fees?
You can find a breakdown of MoneyLion's fees on their website or app, under the "Fees" section.