MonitorMyWeb FAQ

Answers to your most common questions about MonitorMyWeb.

Quick, simple, and helpful information at a glance.

What is monitormyweb?
Monitormyweb is a website monitoring tool that helps you keep track of your website's uptime, performance, and errors.
How does monitormyweb work?
Monitormyweb uses HTTP requests to check your website's status, response time, and detect any errors.
Can I use monitormyweb on any website?
Yes, monitormyweb can be used on any website, whether it is a personal blog or a large e-commerce site.
How do I get started with monitormyweb?
You can sign up for a monitormyweb account and add your website's URL to start monitoring.
How often does monitormyweb check my website?
Monitormyweb checks your website every few minutes, depending on your chosen monitoring interval.
What is the monitoring interval?
The monitoring interval is the frequency at which monitormyweb checks your website's status.
Can I change the monitoring interval?
Yes, you can change the monitoring interval in your monitormyweb account settings.
What is website uptime?
Website uptime refers to the percentage of time your website is up and running without any interruptions or errors.
How does monitormyweb measure website uptime?
Monitormyweb measures website uptime by sending HTTP requests and monitoring the response times.
Can monitormyweb help me improve my website's speed?
Yes, monitormyweb provides performance reports and alerts you of any slow loading times, helping you identify areas for improvement.
What is a HTTP error code?
A HTTP error code is a response code that shows the status of a website or webpage, such as 404 for page not found or 500 for server error.
Why am I receiving a "page not found" error on my website?
It could be due to a broken link, incorrect URL, or deleted webpage. Check your website for any broken links or contact your web host for assistance.
How can I troubleshoot a 500 server error on my website?
A 500 server error could indicate a problem with your server or website's code. Check your website's error logs or contact your web host for assistance.
Can I receive alerts for specific error codes on my website?
Yes, monitormyweb allows you to set up alerts for specific error codes, such as 404 or 500.
Does monitormyweb offer any support for fixing errors on my website?
No, monitormyweb only detects and alerts you of errors on your website. You will need to troubleshoot and fix the errors yourself or contact your web developer.
Can monitormyweb monitor more than one website?
Yes, you can add multiple websites to your monitormyweb account and monitor them all from one place.
Can I access monitormyweb on my mobile device?
Yes, monitormyweb has a mobile-responsive interface, making it easy to access and manage your account from any device.
How can I cancel my monitormyweb subscription?
You can cancel your subscription at any time by logging into your account and choosing the cancel option.
Will I receive a refund if I cancel my subscription?
Monitormyweb offers a 30-day money-back guarantee, so if you cancel within the first 30 days, you will receive a full refund.
What payment methods does monitormyweb accept?
Monitormyweb accepts all major credit cards and PayPal.
Can I change my monitormyweb plan?
Yes, you can upgrade or downgrade your plan at any time, and the change will take effect immediately.
How can I contact monitormyweb support?
You can contact monitormyweb support by emailing [email protected] or filling out the contact form on the website.
Is my data secure on monitormyweb?
Yes, monitormyweb uses industry-standard security measures to protect your data and website information.
Can I export my monitormyweb data?
Yes, you can export your data from monitormyweb in CSV format for further analysis.
How can I change my monitormyweb account password?
You can change your monitormyweb account password by clicking on the "Forgot password" link on the login page.
What happens if my website goes down and I don't receive any alerts?
Monitormyweb relies on internet connectivity to send alerts, so if there is an issue with your internet connection, you may not receive alerts. Check your internet connectivity and contact your service provider if necessary.
Can I schedule maintenance downtime for my website on monitormyweb?
Yes, you can schedule maintenance downtime for your website in monitormyweb to avoid receiving unnecessary alerts during that time.
Does monitormyweb offer any discounts for longer subscription periods?
Yes, monitormyweb offers discounts for annual subscriptions.