What is Moosend?
Moosend is an email marketing and automation platform that helps businesses create and send effective email campaigns, manage subscribers, and track results.
How do I sign up for Moosend?
You can sign up for Moosend by going to their website and clicking on the Sign Up button. You will then need to enter your email address and create a password to create your account.
How much does Moosend cost?
Moosend offers a range of pricing plans, starting from $8 per month for up to 1,000 subscribers, with the option to upgrade to higher plans as your email list grows.
What types of emails can I send with Moosend?
Moosend allows you to send a variety of email types, including newsletters, promotional emails, abandoned cart emails, and automated email sequences.
Can I import my existing email list to Moosend?
Yes, you can import your existing email list to Moosend by uploading a CSV or Excel file, or connecting to a third-party integration such as Google Sheets or Salesforce.
How do I create an email campaign in Moosend?
To create an email campaign, log into your account and click on the Campaigns tab. Then click on Create Campaign and follow the instructions to customize and send your email.
Why am I not receiving any emails from Moosend?
This may be due to your email settings or filters. Please check your spam/junk folder and make sure to add Moosend to your safe senders list.
Can I schedule emails to be sent at a specific time?
Yes, Moosend allows you to schedule emails to be sent at a specific time and date. This feature can be found under the Schedule tab when creating your campaign.
How can I track the success of my email campaigns?
Moosend provides detailed analytics and reports on your email campaigns, including open and click-through rates, bounce rates, and more. You can access these reports under the Reports tab.
Im getting an error message when trying to send an email. What should I do?
If youre receiving an error message, please double-check that your account is in good standing and that your campaign does not violate any of Moosends policies. If the issue persists, you can contact Moosends support team for assistance.
I deleted a segment of my email list by accident. Can I recover it?
Yes, you can recover a deleted segment by going to the Subscribers tab and clicking on Deleted Subscribers. From there, you can select and restore the segment you deleted.
Is there a limit to the number of subscribers I can have on my list?
No, Moosend does not have a limit on the number of subscribers you can have. However, your pricing plan may have a limit on the number of contacts you can store at a time.
Can I edit a scheduled email?
Yes, you can edit a scheduled email by going to the Campaigns tab and clicking on Scheduled. From there, you can select and edit the campaign before it is sent.
How do I add a signup form to my website?
You can easily add a signup form to your website by going to the Forms tab and selecting the form you want to use. Then click on the Embed Code option and copy the code to paste on your website.
Im having trouble uploading images to my email campaign. What can I do?
Please make sure that the image you are trying to upload meets Moosends size and format requirements. If the problem persists, try using a different browser or image.
Can I send personalized emails with Moosend?
Yes, Moosend allows you to personalize your emails with custom fields and variables, such as the recipients name, to create a more personalized experience for your subscribers.
Can I integrate Moosend with other platforms, such as CRM or ecommerce?
Yes, Moosend has several integrations available, including CRM and ecommerce platforms, to help streamline your email marketing efforts.
I accidentally unsubscribed from an email. How can I resubscribe?
If you unsubscribed from an email by mistake, you can resubscribe by clicking on the Resubscribe link at the bottom of the email.
Why am I not receiving any confirmation emails after signing up with Moosend?
This may be due to an error in entering your email address or a technical issue. Please contact Moosends support team for assistance.
Is there a limit to the number of emails I can send per day?
Yes, Moosend has a daily sending limit to prevent spam. This limit varies depending on your plan and can be increased if needed.
Can I create automated email sequences with Moosend?
Yes, Moosend has a powerful automation feature that allows you to create email sequences based on triggers and rules to send targeted and timely emails to your subscribers.
How do I cancel my Moosend subscription?
To cancel your subscription, go to the Billing tab, click on Change Plan, and select the Cancel Account option. A confirmation email will be sent to your registered email address.
How often does Moosend update its features and templates?
Moosend regularly updates its features and templates to provide users with the best email marketing experience. Keep an eye on their blog for updates and announcements.
Can I access Moosend from my mobile device?
Yes, Moosend has a mobile app available for iOS and Android devices, allowing you to manage your email campaigns on the go.
Im having trouble understanding a feature in Moosend. Is there any help available?
Yes, Moosend has a comprehensive help center that includes tutorials, guides, and FAQs to assist you with any questions or issues you may have. You can also contact their support team for further assistance.
