Myra Security FAQ

Answers to your most common questions about Myra Security.

Quick, simple, and helpful information at a glance.

What is myrasecurity and how does it work?
Myrasecurity is a security software that protects your computer from online threats such as viruses, malware, and phishing attacks. It works by continuously monitoring your device and detecting any suspicious activity.
Which operating systems does myrasecurity support?
Myrasecurity is compatible with Windows 10, 8, and 7.
Is myrasecurity a free software or do I need to purchase a license?
Myrasecurity offers both free and paid versions. The free version offers basic protection, while the paid version includes additional features such as advanced malware detection and real-time scanning.
Can I use myrasecurity on multiple devices?
If you have a paid subscription, you can use myrasecurity on up to 5 devices simultaneously.
How often should I run a scan with myrasecurity?
It is recommended to run a full system scan with myrasecurity at least once a week to ensure your device is protected from any new threats.
Why did myrasecurity detect a file as a potential threat?
Myrasecurity uses a database of known malware and suspicious files to detect threats. If a file matches the characteristics of a known threat, it will be flagged as a potential threat.
Can I add an exception for a file or website in myrasecurity?
Yes, you can add exceptions for files or websites that you trust and do not want myrasecurity to flag as potential threats. This can be done in the settings of the software.
What should I do if myrasecurity detects a threat?
If myrasecurity detects a threat, it is recommended to quarantine the file immediately. You can do this by following the prompts in the software.
How do I update myrasecurity to the latest version?
Myrasecurity automatically checks for updates and prompts you to install them. If you want to manually check for updates, you can do so in the software's settings.
What should I do if myrasecurity is not updating?
If myrasecurity is not updating, make sure your internet connection is stable and check your firewall settings to ensure myrasecurity is allowed to communicate with the internet. You can also try restarting your device and trying again.
Can myrasecurity slow down my computer's performance?
Myrasecurity is designed to have minimal impact on your device's performance. However, if you notice a significant decrease in performance, you can adjust the scanning schedule in the software's settings.
I am receiving a message that myrasecurity's license has expired. What should I do?
If your license has expired, you will no longer have access to the premium features of myrasecurity. You can either renew your subscription or continue using the free version with limited features.
How do I uninstall myrasecurity?
You can uninstall myrasecurity by going to the Control Panel on your computer and selecting "Uninstall a Program." Find myrasecurity in the list of installed programs and click "Uninstall."
Can I contact myrasecurity for technical support?
You can contact myrasecurity's customer support team for technical assistance via email or their online chat support.
I am receiving an error message saying "Unable to connect to server." What should I do?
This error message can occur if there is an issue with your internet connection. Make sure your device is connected to the internet and try again. If the issue persists, you may need to troubleshoot your network connection or contact your internet service provider.
Why am I receiving a "file not found" error when trying to open myrasecurity?
This error can occur if the software was not installed properly. Try reinstalling myrasecurity and see if the issue persists.
Can myrasecurity protect me from all types of online threats?
While myrasecurity is designed to protect your device from various types of online threats, it is not a 100% guarantee. It is important to practice safe browsing habits and keep your software up to date to mitigate potential risks.
Is myrasecurity sufficient protection or do I need additional security software?
Myrasecurity offers comprehensive protection, but it never hurts to have additional layers of security. You can consider using a virtual private network (VPN) and a password manager for added protection.
Is myrasecurity compatible with other security software?
To avoid conflicts, it is recommended to only have one antivirus software installed on your device. If you have other security software, it is best to uninstall it before installing myrasecurity.
Why am I seeing a message that myrasecurity is not responding?
If myrasecurity is not responding, it could be due to a temporary glitch. Try restarting your device and opening the software again. If the issue persists, you may need to uninstall and reinstall myrasecurity.
How do I schedule a scan with myrasecurity?
You can schedule a scan with myrasecurity by going to the settings and selecting the "Scheduled Scans" option. You can then choose the frequency and time of the scan.
What is the difference between a quick scan and a full scan in myrasecurity?
A quick scan only checks the most commonly infected areas of your device, while a full scan thoroughly examines your entire system.
Is myrasecurity available for Mac or mobile devices?
No, currently myrasecurity is only available for Windows devices.
Does myrasecurity offer any protection for my online activities?
Myrasecurity offers some protection for online activities, such as web browsing and downloading files. However, it does not offer features like parental controls or secure VPN, so you may want to consider additional software for those purposes.
How do I upgrade from the free version to the paid version of myrasecurity?
You can upgrade to the paid version by purchasing a subscription on the myrasecurity website. Once purchased, you can log into your account and activate the premium features.
Is myrasecurity safe to use for online banking and shopping?
Myrasecurity offers protection against online threats, including phishing attacks, while browsing the internet. However, it is important to still practice safe online habits and be cautious when sharing sensitive information.
Can I transfer myrasecurity to a new computer?
Yes, you can transfer myrasecurity to a new computer by uninstalling it from the old one and installing it on the new one. You may need to deactivate your license before transferring to use it on the new device.