Nespresso FAQ

Answers to your most common questions about Nespresso.

Quick, simple, and helpful information at a glance.

How do I know if my nespresso machine is properly working?
If your nespresso machine is working properly, the lights on the machine will indicate that it is ready to be used. If there are any issues, an error message may appear on the machine's display.
What should I do if I see the error message water tank empty on my nespresso machine?
This means that the water tank is empty. Simply refill the water tank and the machine should resume working.
How do I fix the error message milk system blocked on my nespresso machine?
This message appears when the milk frother is clogged. Clean the frother according to the machine's instruction manual to clear the blockage.
Why does my nespresso machine display the error message trouble pumping?
This message indicates that the machine is having trouble pumping water. Check that the water tank is filled correctly and the pump is not blocked. If the issue persists, contact nespresso customer service.
What should I do if I see the error message no capsule on my nespresso machine?
This means that there is no capsule in the machine. Make sure to insert a capsule before trying to make coffee again.
How do I resolve the error message capsule holder error on my nespresso machine?
This message appears when the capsule holder is not properly inserted. Make sure to correctly place the capsule holder and try again.
What does the message drip tray full mean on my nespresso machine?
This indicates that the drip tray is full and needs to be emptied. Remove the tray, empty it, and replace it to continue using the machine.
Why is my nespresso machine displaying the error message drawer missing?
This message means that the drawer for used capsules is not in place. Make sure to insert the drawer and close the machine before use.
How can I fix the error message error 8 on my nespresso machine?
This error usually appears when the water tank is not properly inserted or when there is a blockage in the water system. Make sure the tank is correctly in place and check for any blockages.
What should I do if my nespresso machine displays the message heating element problem?
This usually means there is a malfunction with the heating element. Try turning off the machine, unplugging it, and then plugging it back in. If the issue persists, contact nespresso customer service.
How do I resolve the error message descaling needed on my nespresso machine?
This message indicates that the machine needs to be descaled to remove mineral buildup. Follow the instructions in the manual and use a descaling solution recommended by nespresso.
What does the message empty coffee collector mean on my nespresso machine?
This means that the used coffee capsules have filled the collector and it needs to be emptied. Remove the collector, empty it, and replace it to continue using the machine.
Why is my nespresso machine displaying the error message overpressure protection?
This message means that there is a blockage in the machine's water system. Follow the instructions in the manual to clear the blockage.
How do I fix the error message spout temperature too high on my nespresso machine?
This indicates that the machine's temperature is too high. Check that the machine is not overheating and allow it to cool down before using it again.
What should I do if I see the error message system empty on my nespresso machine?
This means that the machine is out of water or the water tank is not properly inserted. Refill the tank and make sure it is correctly in place.
How can I resolve the error message clean the milk jug on my nespresso machine?
This is a reminder to clean the milk jug after each use. Follow the cleaning instructions in the manual.
Why is my nespresso machine displaying the error message malfunction?
This message usually means that there is a general malfunction with the machine. Try unplugging and restarting the machine. If the issue persists, contact nespresso customer service.
How do I fix the error message maintenance needed on my nespresso machine?
This message means that the machine needs to undergo regular maintenance, such as cleaning and descaling. Follow the instructions in the manual for maintenance tasks.
What does the message supplies exhausted mean on my nespresso machine?
This means that supplies, such as coffee capsules or descaling solution, are running low and need to be replenished.
How can I troubleshoot the error message machine blocked on my nespresso machine?
This message indicates that the machine is blocked or not functioning properly. Make sure the machine is clean and free from any blockages.
Why is my nespresso machine displaying the error message power supply error?
This usually means that there is an issue with the machine's power supply. Check that the machine is properly plugged in and that the outlet is functioning.
How do I resolve the error message motor error on my nespresso machine?
This message means there is a motor malfunction. Contact nespresso customer service for assistance.
What should I do if my nespresso machine displays the error message empty system?
This indicates that the machine's water and/or milk system is empty. Refill the appropriate tanks and make sure they are correctly in place.
How can I fix the error message empty the drip tray on my nespresso machine?
This means that the drip tray needs to be emptied. Remove the tray, empty it, and replace it to continue using the machine.
What does the message unsuitable system mean on my nespresso machine?
This message appears when a compatible system, such as a frother or milk container, is not properly attached. Make sure to correctly install the accessory.
How do I troubleshoot the error message filter error on my nespresso machine?
This message means that the machine's filter needs to be checked or replaced. Refer to the manual for instructions on changing the filter.
Why is my nespresso machine displaying the error message system blocked?
This usually means there is a blockage in the machine's water or milk system. Follow the instructions in the manual to clear the blockage.
How do I fix the error message wrong milk quantity on my nespresso machine?
This means that the designated milk quantity is incorrect. Adjust the milk quantity settings according to the machine's manual.