NHK Online FAQ

Answers to your most common questions about NHK Online.

Quick, simple, and helpful information at a glance.

What is NHK?
NHK (Japan Broadcasting Corporation) is Japan's national public broadcasting organization.
Why can't I access NHK's website?
There may be a temporary issue with the website. Try refreshing the page or clearing your browser's cache and cookies.
How can I watch NHK programs online?
NHK offers online streaming of its programs through its website and NHK World App.
Why is the video quality poor when I watch NHK programs online?
The video quality may be affected by your internet connection. Try switching to a stronger wifi connection or using a different device.
How do I change the language settings on NHK's website?
The language settings can be changed by clicking on the "Language" option on the top right corner of NHK's website.
Is NHK available in other languages besides Japanese?
Yes, NHK offers programs in English, Chinese, Korean, and other languages through NHK World.
Can I watch NHK's programs for free online?
Some programs on NHK's website are available for free, but others may require a paid subscription.
How can I report a technical issue with NHK's website or streaming service?
You can contact NHK's Customer Support through their website or by calling their hotline.
Why does NHK's website show an error message?
This could be due to various reasons, such as a maintenance period or a technical issue. Try refreshing the page or checking your internet connection.
Can I watch NHK programs outside of Japan?
NHK World, the international broadcasting service of NHK, is available in many countries. However, some programs may be restricted to viewers in Japan.
How can I receive NHK World on my TV?
NHK World can be received through local cable or satellite providers. You can also watch it through NHK World App or website.
Why is there no sound when I try to watch NHK?
Check your device's volume and make sure it is not muted. If the issue persists, try restarting your device or clearing your cache and cookies.
How can I report an issue with the sound quality on NHK programs?
You can contact NHK's Technical Support through their website or by calling their hotline.
Can I download NHK programs to watch them offline?
Some programs on NHK's website are available for download, but others may not have this option.
How long are NHK programs available on-demand?
The availability of on-demand programs varies, but most are available for a limited time after their initial broadcast.
Why can't I find a specific program on NHK's website?
Some programs may not be available for online streaming due to copyright restrictions.
How can I submit a program idea to NHK?
NHK does not accept unsolicited program ideas. You can contact them through their website for more information.
Can I watch NHK programs with subtitles?
Yes, NHK offers subtitles in various languages for some of their programs.
How can I report a mistake or inaccurate information on NHK's website?
You can contact NHK through their website or social media to report any errors or inaccuracies.
Why can't I play a video on NHK's website?
This could be due to a browser issue or a problem with the video itself. Try using a different browser or device to see if that resolves the issue.
How can I find out when a specific program will be airing on NHK?
You can check NHK's online TV schedule or contact them for more information on specific programs.
Why is NHK not available in my area?
NHK's international broadcasting service, NHK World, is available in many countries, but its domestic channels may not be available in all areas.
Can I watch live NHK programs online?
Yes, NHK offers live streaming of some of its programs on its website and NHK World App.
How can I stop receiving notifications from NHK's app?
You can adjust your notification settings in the app or turn off notifications for the app in your device's settings.
Is it possible to watch NHK programs in 4K?
NHK's domestic channels do not currently broadcast in 4K, but some programs may be available in 4K on their website or through NHK BS Premium channel.
Why am I being asked to register or login to watch an NHK program online?
Some programs may require a registration or login to verify your age or location due to content restrictions.
How can I stay updated on NHK's schedule and programs?
You can follow NHK's social media accounts or check their website for the latest updates on their programs and schedules.
Can I request a specific program to be aired on NHK?
NHK does not take requests for specific programs to be aired. Their programming is determined by their own production and scheduling decisions.