What is nium?
Nium is a global payments platform that allows users to send and receive money internationally.
How do I sign up for a nium account?
You can sign up for a nium account by visiting their website and filling out the registration form.
Is there a fee for using nium?
Yes, there is a fee for each transaction made through nium. The fee varies based on the currency and amount being sent.
I am getting an "authentication failed" error message. What does this mean?
This error message means that there was an issue verifying your identity. Please ensure that you are entering the correct login credentials.
Can I use nium to send money domestically?
Yes, you can use nium to send money within your own country.
How long does it take for a nium transaction to go through?
Transactions made through nium typically take 1-2 business days to process.
I received an "invalid recipient" error. What should I do?
This error message means that the recipient's information is incorrect or does not match the details on their nium account. Please double check the recipient's details and try again.
Is there a limit on how much I can send through nium?
Yes, there are limits on how much you can send and receive through nium. These limits vary based on your country and account verification status.
How can I track my nium transactions?
You can track your nium transactions by logging into your account and accessing the transaction history.
Can I cancel a nium transaction?
No, once a transaction has been initiated, it cannot be canceled. However, you can contact nium's customer support for assistance.
I am receiving an "insufficient funds" error. What does this mean?
This error message means that you do not have enough money in your nium account or linked bank account to complete the transaction.
Can I use nium for business transactions?
Yes, nium offers business accounts for companies to make and receive international payments.
I'm having trouble adding a bank account to my nium account. What should I do?
Please ensure that the bank account information you are entering is correct. If you continue to experience issues, you can contact nium's customer support for assistance.
What currencies does nium support?
Nium supports over 40 currencies, including popular currencies like USD, EUR, and GBP.
How do I update my personal information on nium?
You can update your personal information by logging into your account and accessing the profile settings.
Can I use nium to make payments on websites and apps?
Yes, some merchants and online platforms accept nium as a payment method.
I forgot my nium account password. How can I reset it?
You can reset your password by clicking on the "Forgot Password" link on the login page and following the instructions.
Are there any security measures in place for nium transactions?
Yes, nium uses sophisticated security measures to protect your account and transactions, including 2-factor authentication and data encryption.
Can I link multiple bank accounts to my nium account?
Yes, you can link multiple bank accounts to your nium account. This allows you to choose which account to use for each transaction.
How can I contact nium's customer support?
You can contact nium's customer support through their website or by emailing [email protected].
I am receiving an "expired session" error message. What does this mean?
This error message means that your session on nium has ended due to inactivity. Please log in again to continue.
Can I use nium while traveling?
Yes, nium can be used while traveling, but please keep in mind that there may be additional fees or restrictions based on the countries you are sending money to/from.
I have a pending transaction on my nium account. How long will it take to be processed?
Pending transactions on nium typically take 1-2 business days to be processed, but it may take longer depending on your bank and the recipient's bank.
Is there a mobile app for nium?
Yes, nium has a mobile app available for iOS and Android devices.
How can I close my nium account?
You can contact nium's customer support to request for your account to be closed.
Can I make recurring payments through nium?
Yes, nium offers a feature for recurring payments. You can set this up by logging into your account and following the instructions.
