What is Notonthehighstreet?
Notonthehighstreet is an online marketplace that offers unique and personalised products from independent sellers.
How can I shop on Notonthehighstreet?
To shop on Notonthehighstreet, you can browse through the various categories or search for a specific product. Once you find an item you like, you can add it to your cart and proceed to checkout.
How can I contact Notonthehighstreet customer service?
You can contact Notonthehighstreet customer service through their online contact form, email, or phone.
What forms of payment are accepted on Notonthehighstreet?
Notonthehighstreet accepts major credit and debit cards, PayPal, and Apple Pay as forms of payment.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, you can contact the seller directly through your Notonthehighstreet account to arrange for a return and refund.
How long does shipping usually take on Notonthehighstreet?
Shipping times may vary depending on the seller and location. It is best to check the estimated delivery time listed on the product page before placing your order.
Can I cancel my order on Notonthehighstreet?
Yes, you can cancel your order within 30 minutes of placing it. After that, you will need to contact the seller directly to cancel.
Are there any international shipping options on Notonthehighstreet?
Yes, some sellers on Notonthehighstreet offer international shipping. You can check the product page for more information or contact the seller directly.
Can I track my order on Notonthehighstreet?
Yes, you can track your order through your account or via the tracking link provided in your shipping confirmation email.
What should I do if I have not received my order?
If your order has not arrived within the estimated delivery time, you can contact the seller or Notonthehighstreet customer service for assistance.
Can I return an item on Notonthehighstreet?
Yes, you can return an item within 14 days of receiving it. You will need to contact the seller directly for their return policy and instructions.
How do I leave a review for a product on Notonthehighstreet?
To leave a review, go to the product page and click on the "Leave a review" button. You will need to have an account and be logged in to leave a review.
I am having trouble logging into my account. What should I do?
If you are having trouble logging into your account, you can click on the "Forgot password" link on the login page to reset your password.
Can I change my shipping address after placing an order?
It is best to contact the seller directly to see if they can accommodate a change in the shipping address. However, note that this may not always be possible.
Why is a seller's shop on vacation mode?
A seller's shop may be on vacation mode if they are temporarily unavailable to fulfil orders, such as during a holiday or personal leave.
What is the return policy for personalised items on Notonthehighstreet?
The return policy for personalised items may vary by seller. It is best to check the product page or contact the seller directly for their return policy.
What should I do if I receive a spam message from a seller?
You can report the spam message to Notonthehighstreet customer service or block the seller from contacting you.
Can I sell on Notonthehighstreet?
Notonthehighstreet only allows selected independent sellers to sell on their platform. You can apply to become a seller through their website.
How does Notonthehighstreet ensure the quality of products sold on their platform?
Notonthehighstreet has a team that carefully curates and approves sellers based on their products and quality, ensuring that only high-quality products are available on their platform.
Is Notonthehighstreet a secure website?
Yes, Notonthehighstreet has security measures in place to protect your personal information and payment details.
Can I use multiple discount codes on one order on Notonthehighstreet?
No, Notonthehighstreet only allows one discount code per order.
How do I use a discount code on Notonthehighstreet?
You can enter the discount code at the checkout page where it says "Apply discount code" and click "Apply."
I am having trouble with the website. What should I do?
If you are experiencing technical difficulties with the website, you can try clearing your browser's cache or contacting Notonthehighstreet customer service for assistance.
Does Notonthehighstreet have a mobile app?
No, Notonthehighstreet does not currently have a mobile app. However, their website is mobile-friendly and can be accessed through a mobile browser.
Are there any membership fees for using Notonthehighstreet?
No, there are no membership fees for using Notonthehighstreet. However, some sellers may charge for shipping or offer membership options for their shop.
