NPR FAQ

Answers to your most common questions about NPR.

Quick, simple, and helpful information at a glance.

What is NPR?
NPR stands for National Public Radio. It is a non-profit media organization that provides news, information, and entertainment programming to a nationwide audience.
How can I listen to NPR?
You can listen to NPR on your local public radio station, on the NPR website, or through the NPR One app.
Why can't I access NPR on my local public radio station?
Your local public radio station may not carry NPR programming, or they may have a different schedule than what is listed on the NPR website. You can contact your station for more information.
Why is the NPR website not loading?
There could be various reasons for this, such as a poor internet connection or an issue with the website itself. You can try refreshing the page or accessing the website at a later time.
How do I report an error on the NPR website?
You can report an error by clicking the "Report an Error" link at the bottom of the NPR website. You can also reach out to NPR's customer support team for assistance.
Why am I getting an error message when trying to listen to NPR on the website?
This could be due to technical issues, such as a problem with your device or internet connection. You can try refreshing the page or accessing the website on a different device.
Can I download NPR podcasts?
Yes, you can download NPR podcasts from the NPR website or through the NPR One app.
Why is the NPR One app not working?
The app may be experiencing technical difficulties or your device may not be compatible with the app. You can try updating the app or contacting NPR's customer support for assistance.
How do I cancel my NPR membership?
You can cancel your NPR membership by logging into your account on the NPR website and going to the "My Account" section. Alternatively, you can contact NPR's customer support for assistance.
Why am I not receiving my member benefits?
Your member benefits may be delayed due to unforeseen circumstances or technical issues. You can contact NPR's customer support for more information.
How can I donate to NPR?
You can donate to NPR by visiting the "Support NPR" page on the NPR website or by calling their toll-free number.
Will my donation to NPR be tax-deductible?
Yes, donations to NPR are tax-deductible to the extent allowed by law.
Why am I experiencing playback issues while listening to NPR?
Playback issues can be caused by a poor internet connection or technical difficulties with the audio stream. You can try refreshing the page or accessing the website on a different device.
How can I report a problem with an NPR podcast?
You can report a problem with an NPR podcast by clicking the "Report a Problem" link on the podcast's webpage. You can also contact NPR's customer support for assistance.
Why is a specific podcast episode not available?
Some episodes may not be available due to rights restrictions or technical issues. You can check back at a later time or contact NPR for more information.
How do I submit a story idea to NPR?
You can submit a story idea to NPR by using the "Contact Us" form on the NPR website or by emailing the relevant program's producer.
Why was my comment not approved on an NPR article?
Comments may not be approved if they violate NPR's commenting policy, such as containing hate speech or personal attacks. You can review the policy or reach out to NPR for clarification.
Can I use NPR content for my own personal use?
You can use NPR content for your own personal use, but you may not publish, distribute, or sell it without permission. You can contact NPR for more information on their content use policy.
How can I listen to NPR in other languages?
NPR offers select programming in Spanish, Chinese, Vietnamese, and Korean. These programs can be found on the NPR website or through the NPR One app.
How do I become a sponsor or underwriter for NPR?
You can contact NPR's underwriting and sponsorship team through the "Contact Us" form on the NPR website.
Why is the NPR live stream not working?
The live stream may not be available due to technical difficulties or regional restrictions. You can try accessing the website at a later time.
How can I request a correction to an NPR article?
You can request a correction by clicking the "Report an Error" link on the article or by reaching out to NPR's customer support team.
Why am I receiving multiple emails from NPR?
You may be subscribed to multiple email lists from NPR, or there may be a technical issue with the email system. You can update your email preferences on the NPR website or contact their customer support for assistance.
How can I receive notification of upcoming NPR events?
You can sign up for the NPR Events newsletter on the NPR website or follow NPR on social media for event updates.
How do I contact NPR about a programming issue?
You can contact NPR's programming team by using the "Contact Us" form on the NPR website or by emailing them directly.