Onshape FAQ

Answers to your most common questions about Onshape.

Quick, simple, and helpful information at a glance.

What is Onshape?
Onshape is a cloud-based computer-aided design (CAD) software used for creating 3D models and other engineering designs.
How do I access Onshape?
You can access Onshape through your web browser at app.onshape.com.
How do I sign up for an Onshape account?
You can sign up for an Onshape account by clicking the "Sign Up" button on the Onshape homepage and following the prompts.
What are the system requirements for using Onshape?
Onshape is compatible with most modern web browsers, including Chrome, Firefox, and Safari. You can find a full list of supported browsers on the Onshape website.
How much does Onshape cost?
Onshape offers a variety of subscription plans, including a free plan for students and hobbyists. You can find details about pricing on the Onshape website.
How do I create a new document in Onshape?
To create a new document, click on the "New" button in the top left corner of the Onshape dashboard and select "Document" from the drop-down menu.
How do I import existing designs into Onshape?
You can import designs from other CAD software by clicking on the "Import" button in the top right corner of the Onshape dashboard and selecting the file type you want to import.
How do I start a new sketch in Onshape?
To start a new sketch, click on the "Sketch" button in the top right corner of the Onshape dashboard and select the plane where you want to create your sketch.
How do I add dimensions to my sketch in Onshape?
To add dimensions to your sketch, select the "Dimension" tool from the menu bar and click on the two points or lines you want to measure.
What is a feature in Onshape?
A feature in Onshape refers to any action or tool used to modify or create a 3D model, such as extrude, fillet, or hole.
How do I modify a feature in Onshape?
To modify a feature, click on the feature in the Feature List on the left side of the screen and use the tools in the Feature Toolbar to make changes.
How do I save my work in Onshape?
Onshape automatically saves your work as you make changes, so there is no need to save manually. You can also create versions of your design to track changes and revisions.
What should I do if Onshape is running slowly?
If Onshape is running slowly, try closing unnecessary browser tabs and check your internet connection. You can also adjust the graphics settings in Onshape to improve performance.
Why can't I see my model in Onshape?
Make sure you are in the correct mode (Part Studio or Assembly) and that the model is not hidden. You can also try refreshing the page or clearing your browser's cache.
How do I export my model from Onshape?
To export your model, go to the "Export" tab in the toolbar and select the format you want to export to. You can also choose to export selected features or entire assemblies.
What is an error message?
An error message is a notification that something has gone wrong in the program. This could be due to a mistake in the design or a technical issue.
Why am I getting an error message in Onshape?
You may encounter an error message due to a mistake in your design or a technical issue. Follow the instructions in the message to resolve the issue or contact Onshape support for assistance.
How do I fix a "Geometry failed to regenerate" error?
This error can be caused by invalid geometry or unresolved references. You can try deleting and re-creating the feature where the error occurs or using the "Force regenerate" option in the context menu.
Why am I getting an error message when trying to import a file?
This could be due to an unsupported file format or a corrupted file. Check the Onshape website for a list of supported file formats and try exporting the file again.
How do I troubleshoot an "Internal Server Error" in Onshape?
This error indicates a technical issue on the server-side. Try clearing your browser's cache and reloading the page. If the error persists, contact Onshape support for assistance.
Can I access Onshape offline?
No, Onshape is a cloud-based software and requires an internet connection to be accessed.
How do I report a bug or issue with Onshape?
You can report a bug or issue by clicking on the "Feedback" button in the top right corner of the Onshape interface and selecting "Report a problem."
Can I collaborate with others on a design in Onshape?
Yes, Onshape offers real-time collaboration features that allow multiple users to work on the same design simultaneously.
How do I invite others to collaborate on my design in Onshape?
To invite others to collaborate, click on the "Share" button in the top right corner of the Onshape interface and enter the email addresses of the people you want to invite.
What happens if I delete a feature in Onshape?
Deleting a feature will remove it from the Feature List and the model will update accordingly. However, you can still recover the feature by using the "Undo" button or the version history.
Can Onshape be used on mobile devices?
Onshape has a mobile app available for iOS and Android devices, but it has limited functionality compared to the web version. The app is best used for viewing and commenting on designs.
Free Submission
Free Webpage Submission

Submit your webpage using our free tool.

Submit Now