OpenProject FAQ

Answers to your most common questions about Openproject.

Quick, simple, and helpful information at a glance.

What is OpenProject?
OpenProject is an open-source project management software used to plan, collaborate, and manage projects.
How can I access OpenProject?
You can access OpenProject by visiting the URL provided by your organization or by installing it on your own server.
What are the system requirements for running OpenProject?
OpenProject requires a server with at least 2GB of RAM, 2GHz processor, and 10GB of disk space. It also requires a modern web browser for accessing the application.
Why can't I login to OpenProject?
There could be several reasons for not being able to login, such as incorrect login credentials, server issues, or browser compatibility issues.
How can I reset my password in OpenProject?
You can reset your password by clicking on the "Forgot your password?" link on the login page and following the instructions.
Can I use OpenProject on my mobile device?
Yes, OpenProject is available on both iOS and Android devices. You can download the app from the respective app stores.
How do I create a project in OpenProject?
To create a project, click on the "New Project" button on the dashboard or go to the Projects tab and click on "New Project."
What is a work package in OpenProject?
A work package is a task, issue, or deliverable within your project that needs to be completed.
How can I add team members to my project in OpenProject?
You can add team members by going to the project settings and clicking on "Members." From there, you can invite users to join your project.
Can I import data from other project management tools into OpenProject?
Yes, OpenProject allows you to import data from other project management tools, such as Asana, Trello, and JIRA.
How do I assign a work package to a team member?
To assign a work package, click on the work package and go to the "Edit" tab. From there, you can assign it to a team member.
My work package is not being saved, what should I do?
This could be due to a server issue or network error. Try refreshing the page or logging out and back in to see if the issue persists.
How can I track the progress of my project in OpenProject?
OpenProject offers Gantt charts and progress bars to help you track the progress of your project. You can also add custom fields to track specific metrics.
How do I create a subtask in OpenProject?
You can create a subtask by clicking on the "Add another work package" button on an existing work package and selecting "Subtask."
Can I customize the appearance of OpenProject?
Yes, you can customize the logo, color scheme, and layout of OpenProject by going to the administration settings.
My changes are not showing up on the Gantt chart, what could be the issue?
The Gantt chart might not be updating in real-time. Try refreshing the page or adjusting the date filters to see if your changes appear.
Can I create custom workflows in OpenProject?
Yes, OpenProject allows you to create custom workflows to suit your team's specific needs.
What is a version in OpenProject?
A version is a set of features or tasks that are planned to be completed and released together.
How can I view the history of a work package in OpenProject?
You can view the history of a work package by clicking on the "History" tab on the work package's page.
How do I delete a project in OpenProject?
To delete a project, go to the project settings and click on "Delete project." Please note that this action cannot be undone.
Can I add attachments to work packages in OpenProject?
Yes, you can add attachments, such as documents or images, to work packages in OpenProject.
My project is not loading, what should I do?
This could be due to a server issue or network error. Try refreshing the page or logging out and back in to see if the issue persists. If the issue persists, please contact your organization's IT department or OpenProject support.
How often is data backed up in OpenProject?
OpenProject performs daily backups of all data. In case of any data loss, you can contact OpenProject support to retrieve the backup.
Can I assign different permissions to team members in OpenProject?
Yes, OpenProject allows you to assign different roles and permissions to team members, such as project manager, member, and guest.
How do I report a bug in OpenProject?
You can report bugs by going to the Administration settings, clicking on "Support," and then selecting "Report a bug." You can also report bugs on the OpenProject forum.
What is the difference between OpenProject Community Edition and Enterprise Edition?
The Community Edition is free and open-source, while the Enterprise Edition is a paid version with extra features and support options.
Can I integrate OpenProject with other tools and software?
Yes, OpenProject offers integrations with various tools and software, such as Slack, GitHub, and Microsoft Teams.
How do I upgrade OpenProject to the latest version?
You can upgrade OpenProject by following the steps outlined in the official OpenProject documentation: https://docs.openproject.org/installation-updates/upgrading/. Please note that this process may vary depending on your installation method.
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