What is Optimonk?
Optimonk is a website optimization and lead generation tool that helps businesses convert website visitors into customers.
How does Optimonk work?
Optimonk uses popup, full-screen, and side tab campaigns to engage and convert website visitors based on their behavior and targeting criteria.
How do I set up a campaign on Optimonk?
To set up a campaign on Optimonk, log in to your account, click on 'Create Campaign' and follow the step-by-step instructions.
Why am I receiving an error message when trying to create a campaign?
This error could be due to various reasons such as network issues, incorrect login credentials, or an issue with the Optimonk server. Please check your internet connection and try again. If the problem persists, please contact Optimonk support.
Can I use Optimonk on any website platform?
Yes, Optimonk is compatible with all major website platforms, including WordPress, Shopify, and Squarespace.
What type of campaigns can I create on Optimonk?
You can create popup, full-screen, and side tab campaigns using Optimonk, with various trigger and targeting options for each type.
How do I customize my campaign design on Optimonk?
Optimonk offers various templates and customization options for its campaigns, including colors, fonts, images, and animations.
Can I integrate Optimonk with my email marketing platform?
Yes, Optimonk has integrations with popular email marketing platforms such as Mailchimp, Constant Contact, and Campaign Monitor.
How do I track the performance of my Optimonk campaigns?
Optimonk provides detailed analytics for each campaign, including views, conversions, and conversion rates, to help you track their effectiveness.
Can I schedule my Optimonk campaigns to appear at specific times?
Yes, Optimonk allows you to schedule campaigns to appear at certain times or dates, giving you control over when they are displayed.
Do I need any coding knowledge to use Optimonk?
No, Optimonk has a user-friendly interface that does not require any coding knowledge to create and manage campaigns.
Why is my Optimonk campaign not appearing on my website?
This could be due to incorrect campaign settings or a conflict with other plugins on your website. Please check your campaign settings and deactivate any conflicting plugins.
Can I create campaigns in multiple languages on Optimonk?
Yes, Optimonk has a translation feature that allows you to create campaigns in multiple languages for a multilingual website.
Is Optimonk GDPR compliant?
Yes, Optimonk is fully compliant with GDPR regulations, and you can also enable a GDPR consent checkbox in your campaigns.
Why am I not receiving email notifications for new subscribers on Optimonk?
This could be due to incorrect email settings or a spam filter blocking the notifications. Please check your email settings and spam folder.
How do I cancel my Optimonk subscription?
To cancel your Optimonk subscription, log in to your account, go to 'Account Settings', and click on 'Cancel Subscription.'
Can I use my Optimonk campaigns on multiple websites?
Yes, Optimonk allows you to use your campaigns on multiple websites, provided they are all connected to the same account.
Why is my Optimonk campaign not displaying properly on mobile devices?
This could be due to incorrect campaign settings or a compatibility issue with the device. Please check your campaign settings and try again. If the problem persists, please contact Optimonk support.
How do I change the trigger settings for my Optimonk campaign?
To change the trigger settings, go to the 'Settings' tab of your campaign and click on 'Change trigger' under the 'Behavior' section.
Can I use Optimonk on a password-protected website?
No, Optimonk campaigns cannot be displayed on a password-protected website.
How do I add a countdown timer to my Optimonk campaign?
To add a countdown timer, go to the 'Content' tab of your campaign and click on 'Add element.' Select 'Countdown' from the list of elements and customize it according to your preferences.
Can I use Optimonk with Google Analytics?
Yes, Optimonk has a Google Analytics integration, allowing you to track the performance of your campaigns in your analytics dashboard.
How do I change the targeting options for my Optimonk campaign?
To change the targeting options, go to the 'Settings' tab of your campaign and click on 'Change targeting' under the 'Behavior' section.
How do I edit an existing Optimonk campaign?
To edit an existing campaign, log in to your Optimonk account, click on 'Campaigns,' and select the campaign you want to edit. Click on 'Edit' to make changes to your campaign.
Can I use Optimonk with any web browser?
Optimonk is compatible with all major web browsers, including Chrome, Safari, Firefox, and Edge.
Why is my Optimonk campaign not converting as expected?
This could be due to various factors such as incorrect targeting, unappealing design, or poor campaign placement. Please review your campaign settings and design to improve performance.
