Page Plus Cellular FAQ

Answers to your most common questions about Pagepluscellular.

Quick, simple, and helpful information at a glance.

What is PagePlus Cellular?
PagePlus Cellular is a wireless network provider that offers affordable no-contract plans for smartphones.
How do I activate my PagePlus Cellular service?
To activate your PagePlus Cellular service, you can either do it online or by calling their customer service line at 1-800-550-2436.
How can I check my PagePlus Cellular account balance?
You can check your PagePlus Cellular account balance by logging into your account online or by calling their automated system at 1-800-550-2436.
What should I do if I can't make a call on my PagePlus Cellular phone?
First, check if your phone is in an area with good signal reception. If the issue persists, try rebooting your phone or contacting PagePlus customer service for assistance.
How can I add more data to my PagePlus Cellular plan?
You can add more data to your PagePlus Cellular plan by purchasing a data add-on through your online account or by calling customer service at 1-800-550-2436.
Can I keep my current phone number when switching to PagePlus Cellular?
Yes, you can keep your current phone number when switching to PagePlus Cellular. Make sure to request a port-in during the activation process.
What should I do if I am experiencing slow data speed on my PagePlus Cellular phone?
If you are experiencing slow data speed on your PagePlus Cellular phone, try restarting your device or contacting customer service for assistance.
How do I pay my PagePlus Cellular bill?
You can pay your PagePlus Cellular bill by logging into your account online or by calling customer service at 1-800-550-2436.
What is the PagePlus Cellular APN setting for data?
The PagePlus Cellular APN setting for data is "vzwinternet."
Can I use my PagePlus Cellular phone internationally?
No, PagePlus Cellular does not offer international service. You will need to purchase a separate SIM card from a local carrier when traveling abroad.
What should I do if I have forgotten my PagePlus Cellular voicemail password?
You can reset your PagePlus Cellular voicemail password by logging into your account online or by calling customer service at 1-800-550-2436.
How do I set up my voicemail on PagePlus Cellular?
To set up your voicemail on PagePlus Cellular, dial 1-800-550-2436 and follow the prompts.
What is the return policy for PagePlus Cellular devices?
PagePlus Cellular offers a 30-day return policy for devices, with a $25 restocking fee.
How do I troubleshoot my PagePlus Cellular device if it is not working properly?
If your PagePlus Cellular device is not working properly, try restarting it or contacting customer service for assistance.
What should I do if I can't receive calls on my PagePlus Cellular phone?
If you can't receive calls on your PagePlus Cellular phone, make sure that your device is in an area with good signal reception. If the issue persists, try restarting your phone or contacting customer service for assistance.
How do I report a lost or stolen PagePlus Cellular device?
You can report a lost or stolen PagePlus Cellular device by calling customer service at 1-800-550-2436.
What is the PagePlus Cellular coverage area?
PagePlus Cellular uses Verizon's network, so the coverage area is the same as Verizon's coverage area. You can check the coverage map online or by contacting customer service.
Can I use my own unlocked phone with PagePlus Cellular?
Yes, you can use your own unlocked phone with PagePlus Cellular as long as it is compatible with their network. You can check compatibility on their website or by calling customer service.
How do I change my PagePlus Cellular plan?
You can change your PagePlus Cellular plan by logging into your account online or by calling customer service at 1-800-550-2436.
What is the PagePlus Cellular customer service number?
The PagePlus Cellular customer service number is 1-800-550-2436.
How can I cancel my PagePlus Cellular service?
To cancel your PagePlus Cellular service, you can do so through your online account or by calling customer service.
What should I do if I am having trouble activating my PagePlus Cellular service?
If you are having trouble activating your PagePlus Cellular service, try contacting customer service for assistance.
Can I use my PagePlus Cellular phone with a different carrier?
No, PagePlus Cellular phones are locked and can only be used with PagePlus service.
How do I get a new SIM card for my PagePlus Cellular phone?
You can purchase a new SIM card from a PagePlus retailer or contact customer service for assistance.
Are there any additional fees or taxes with PagePlus Cellular?
Yes, there may be additional fees and taxes with PagePlus Cellular depending on your location. These fees will be listed on your bill.
How do I update my PagePlus Cellular phone's software?
To update your PagePlus Cellular phone's software, go to your phone's settings and check for any available updates. You can also contact customer service for assistance.
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